BBB Business Review

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BBB Accredited Business since

Olympia Moving & Storage

Additional Locations

Phone: (703) 566-4391 Fax: (703) 566-4392 View Additional Phone Numbers 6308E Gravel Ave, Alexandria, VA 22310

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Olympia Moving & Storage provides professional residential and commercial moving services that exceed expectations.

RESIDENTIAL MOVING: Local, Interstate, & International Moving | Full-Service Storage | Packing | Piano & Specialty Moving | Concierge Services

COMMERCIAL MOVING: Moving | Storage & Inventory Management | Furniture Installation | Recycling & Disposal | Packing & Unpacking

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Olympia Moving & Storage meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The BBB of Metro Washington, DC no longer processes complaints on this company, which maintains its corporate headquarters in Massachusetts. For further information or assistance, please contact: BBB of Eastern MA, ME & VT,, 508 652 4800.

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Olympia Moving & Storage
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: May 20, 2001 Business started: 02/19/1996 Business incorporated 02/19/1996 in MA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

U.S. Department of Transportation (DOT)-Federal
1200 New Jersey Avenue, S.E., Washington DC 20590
Phone Number: 202-366-9805
The number is 597632.

Type of Entity


Business Management
Mr. Michael Gilmartin, President/CEO Mr. James Gilmartin, Sales Manager Mr. Doug Myers, GM
Contact Information
Principal: Mr. Michael Gilmartin, President/CEO
Customer Contact: Ms. Rachael F. Lyons, Marketing Manager
Business Category

Moving & Storage Company Movers - Office Moving Services - Labor & Materials Moving Supplies Movers Packing & Crating Service Piano & Organ Moving Storage Units - Household & Commercial Moving Assistance - Packing, Unpacking, Organizing

Products & Services

Olympia Moving & Storage sells the following brand(s): Clark & Reid, Olympia Moving & Storage, Olympia Office Movers, Wheaton World Wide

Olympia Moving & Storage offers the following product(s): Concierge Services, Full-Service Storage , Furniture Installation, Inventory Management, Local, Interstate, & International Moving, Packing , Piano & Specialty Moving , Recycling & Disposal

Method(s) of Payment

Most major credit cards
Personal and certified checks (certified checks only for interstate moves)

Refund and Exchange Policy
Alternate Business Names
Spike, Inc
Industry Tips
Moving tips - General

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.