BBB Business Review

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BBB Accredited Business since

JK Moving Services

Additional Locations

Phone: (800) 673-8487 View Additional Phone Numbers 44112 Mercure Cir, Sterling, VA 20166 http://www.jkmoving.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Residential services offered: local (Washington, DC-Baltimore metro area), long distance, and international moving and storage. Climate controlled warehouses and complete packing services.

Commercial services offered: office, industrial, medical and laboratory moving; warehousing, aset management and storage; records management and archiving; document and hard drive destruction; electronics recycling and disposal.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that JK Moving Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for JK Moving Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 13 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

13 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 3
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 9
Total Closed Complaints 13

Customer Reviews Summary Read customer reviews

1 Customer Review on JK Moving Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: December 19, 1997 Business started: 01/19/1979 in VA Business incorporated 11/19/1985 in
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

U.S. Department of Transportation (DOT)-Federal
1200 New Jersey Avenue, S.E., Washington DC 20590
http://www.fmcsa.dot.gov
Phone Number: 202-366-9805
The number is 1065394.

Type of Entity

Corporation

Business Management
Mr. Charles S. Kuhn, President Mr. Tom Grass, General Manager, JK Maryland
Contact Information
Principal: Mr. Charles S. Kuhn, President
Business Category

Moving & Storage Company Logistics Relocation Service

Products & Services

JK Moving Services offers the following product(s): Climate-controlled storage, Commercial moving, Long- and short-term warehouse storage, Relocation services, Residential moving

Method(s) of Payment
Cash, personal check, American Express, MasterCard, Visa, Discover
Alternate Business Names
JK Moving & Storage, Inc.
Business Management

J K Moving Services is owned and operated by Mr. Charles S. Kuhn who is also the owner of Capital Relocation Services LLC. The review for Capital Relocation Services may be viewed using this link: http://www.bbb.org/washington-dc-eastern-pa/business-reviews/relocation-service/capital-relocation-services-llc-in-sterling-va-236003352

Industry Tips
Moving tips - General
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.