BBB Business Review

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BBB Accredited Business since


Find a Location

Phone: (630) 821-3750 View Additional Phone Numbers 125 Stewart Rd, Hanover Twp, PA 18706 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


myBekins is a full-service moving company that owns and operates 17 physical branches around the U.S. It provides local, intra/interstate and international moves. offers customers a modern, user-friendly way to get an estimate online, schedule an appointment and book a move.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that myBekins meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Find a Location

myBekins, at its headquarters and all its company-owned locations throughout the United States are a BBB Accredited Business. This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business. 

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for myBekins include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 53 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

53 complaints closed with BBB in last 3 years | 15 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 5
Delivery Issues 8
Guarantee/Warranty Issues 1
Problems with Product/Service 39
Total Closed Complaints 53

Additional Complaint Information

BBB Complaint experience is a total for all 17 company locations.  It is not reflective of any single branch location.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on myBekins
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: October 30, 1996 Business started: 01/01/1936 in PA Business incorporated 10/02/1997 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Public Utility Commission (PUC)-PA
Keystone Bldg., 400 North Street, Harrisburg PA 17120
Phone Number: 717-783-7349
Fax Number: 717-787-5813
The number is A108519.

Type of Entity


Business Management
Mr. Bob Dalaskey, Vice President Ms. Lori Moran, Executive Vice President Mr. Mike Rogers, Managing Director, Claims & Risk Management
Contact Information
Principal: Mr. Bob Dalaskey, Vice President
Principal: Ms. Lori Moran, Executive Vice President
Customer Contact: Mr. Mike Rogers, Managing Director, Claims & Risk Management
Business Category

Movers Storage Units - Household & Commercial Warehouses - Cold Storage Movers - International Moving & Storage Company Movers - Office

Products & Services

myBekins sells the following brand(s): Bekins Van Lines

myBekins offers the following product(s): Apartment Moving, Artwork, Asset Management, Crating & Packing, Cubicle Installation, Distribution, Downtown Buildings, Equipment Rental, FF&E Services, Final Mile Delivery, Fine Furnishings, Household Moving, International Moving Services, Interstate Moving Services, Lab Relocation, Library Relocation, Local Moving Services, Long Term Storage, Machinery Relocation, Military Moving, Office Moving, Onsite Moving, Packing Services, Packing Supplies and Boxes, Project Management, School Relocation, Staging Services, Temporary Storage, Truckload and LTL, Warehousing

Method(s) of Payment
Personal Checks
Cash/Certified Funds
Company Billing
Credit Card
Alternate Business Names
Ace Moving & Storage Bekins A-1 Movers, Inc. Bekins Moving Solutions Pinnacle Worldwide Relocations Tri-Valley Worldwide Relocations

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.