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          Mashav Relocation, LLC has 1 locations, listed below.

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            Business ProfileforMashav Relocation, LLC

            Moving Companies

            At-a-glance

            Customer Reviews

            4/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Local & Interstate Moving Services, Residential & Business Relocation, Packing Materials & Service, Storage

            Business Details

            BBB File Opened:
            8/24/2011
            Years in Business:
            15
            Business Started:
            2/18/2009
            Business Started Locally:
            2/18/2009
            Business Incorporated:
            2/18/2009
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1861735 for this business, issued by U.S. Department of Transportation (DOT)-Federal

            These agencies may include:

            U.S. Department of Transportation (DOT)-Federal

            1200 New Jersey Avenue, S.E.

            Washington DC 20590

            (202) 366-9805

            http://www.fmcsa.dot.gov

            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Moshe Hodara, Member/Manager
            Contact Information

            Principal

            • Mr. Moshe Hodara, Member/Manager

            Customer Contact

            • Mr. Moshe Hodara, Member/Manager
            Additional Contact Information

            Email Addresses

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/02/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            On October 15, 2022, may family and I hired Mashav Relocation to move us to our new home. Four movers arrived to wrap, tape and place our furniture, boxes, and electronics on a truck to be transported to our new address. Once the movers arrived to our new location, they unloaded the truck and placed everything in its respective place. When I went to plug in my ******* 65' 4k Smart TV to prepare for cable installation, I noticed my TV screen was cracked. I immediately reached out to Mashav and explained what happened and was given claim forms to fill out. I retruned the completed forms on October 18, 2022 along with pictures and a receipt for the price of the TV. About a week after submitting my claim, I reached out to follow up on the status of my claim and was informed I needed to wait 30 days for review and to receive a decision from the insurance company. I waited the 30 days and began following up weekly to check the status of my claim. Additionally, I would also leave voice messages when I could not reach anyone only to not have my calls retruned. I reached out again before the Thanksgivining holiday and I was told that they were hopeful the insurance company will offer me compensation for the damaged TV. I reacehd back out on December 2, 2022 for a status update and was told the insurance company is offering me $75.00 for my TV. We (my family and I) ultilized Mashav Relocation previoulsy and did not have any issues, which is why we decided to request their services again. The amount offered will not allow me to purchase another TV and I have asked for my concerns to be escalated to a manager and in the meantime I am reaching out to see how the BBB can help bring resolution to this matter. Thank you in advance for any assistance you can offer.

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sarah B.

            01/21/2022

            Service was provided for an office move. We received multiple offers, and they were the most competitive from a cost/responsiveness perspective. I would recommend them to anybody. From beginning to end, they were wonderful to work with. I highly recommend using them.

            Customer Response

            01/24/2022

            Very Good Company

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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