BBB Business Review
BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that First Guaranty Mortgage Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for First Guaranty Mortgage Corporation include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 14 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||10|
|Total Closed Complaints||14|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
The District of Columbia-DC
810 First Street, N.E., Suite 701, Washington DC 20002
Phone Number: 202-727-8000
Fax Number: 202-535-1196
The number is MLB2917.
Department of Labor, Licensing and Regulation (DLLR)-MD
500 North Calvert Street, Suite 402, Baltimore MD 21202
Phone Number: 410-230-6100
Fax Number: 410-333-0475
The number is 1731.
State Corporation Commission (SCC)-VA
Tyler Building, 8th Floor, 1300 E. Main Street, Richmond VA 23219
Phone Number: 804-371-9657
Fax Number: 804-371-9416
The number is MC-436.
West Virginia -WV
900 Pennsylvania Av, Ste 306, Charleston WV 25302
Phone Number: 304-558-2294
Fax Number: 304-558-0442
The number is ML-20742.
Type of Entity
Business ManagementMr. Kenneth Clark, Owner Mr. Andrew Peters, CEO Ms. Heather Clark, Compliance Officer/Associate General Counsel
Mortgage Brokers Loan Originator