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          Find a Location

          Newrez LLC has 131 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Newrez LLC

              1100 Virginia Dr Ste 125 Ft Washington, PA 19034-3276

              BBB Accredited Business

            • NewRez LLC

              6250 Old Dobbin Ln Ste 110 Columbia, MD 21045-5840

              BBB Accredited Business

            • NewRez

              510 Broad Hollow Road, Suite 302 Melville, NY 11747

              BBB Accredited Business

            • NewRez, LLC

              787 5th Ave S Naples, FL 34102-6603

              BBB Accredited Business

            • NewRez, LLC

              3255 Tamiami Trl N Naples, FL 34103-4106

              BBB Accredited Business

            Business ProfileNewrez LLC

            Mortgage Banker
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1100 Virginia Dr Ste 125

            Ft Washington, PA 19034-3276

            Get Directions
            Visit Website
            (888) 673-5521

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.17/5

            Average of 807 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            252 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/30/2009

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008 and licensed to lend in 50 states, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. Newrez’s servicing business consists of its performing loan servicing division, Newrez Servicing, and its special servicing division, Shellpoint Mortgage Servicing. Newrez also has several affiliates that perform various services in the mortgage and real estate industries. These include Avenue 365 Lender Services, LLC, a title agency, and E Street Appraisal Management LLC, an appraisal management company. Newrez is member of the New Residential Investment Corp. family. More information is available at www.Newrez.com.

            Business Details

            This is a multi-location business.

            Find a Location

            Newrez LLC has 131 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Newrez LLC

                1100 Virginia Dr Ste 125 Ft Washington, PA 19034-3276

                BBB Accredited Business

              • NewRez LLC

                6250 Old Dobbin Ln Ste 110 Columbia, MD 21045-5840

                BBB Accredited Business

              • NewRez

                510 Broad Hollow Road, Suite 302 Melville, NY 11747

                BBB Accredited Business

              • NewRez, LLC

                787 5th Ave S Naples, FL 34102-6603

                BBB Accredited Business

              • NewRez, LLC

                3255 Tamiami Trl N Naples, FL 34103-4106

                BBB Accredited Business
              Headquarters
              1100 Virginia Dr Ste 125, Ft Washington, PA 19034-3276
              BBB File Opened:
              4/22/2009
              Years in Business:
              28
              Business Started:
              4/1/1996
              Business Started Locally:
              4/1/2007
              Business Incorporated:
              4/1/1996
              Accredited Since:
              4/30/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 20434 for this business, issued by Department of Banking and Securities-PA

              These agencies may include:

              Department of Banking and Securities-PA

              Market Square Plaza, 17 North 2nd St Suite 1300

              Harrisburg PA 17101

              (717) 787-1854

              Fax: (717) 7878773

              http://www.banking.state.pa.us

              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Baron Silverstein, President
              • Mr. Michael Boland, Senior Manager
              • Mr. Brian Little, Corporate Counsel
              Contact Information

              Principal

              • Mr. Baron Silverstein, President
              • Mr. Michael Boland, Senior Manager

              Customer Contact

              • Mr. Baron Silverstein, President
              • Mr. Michael Boland, Senior Manager
              Additional Contact Information

              Fax Numbers

              • (440) 239-7790
                Other Fax
              • (484) 530-2689
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              252 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/25/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              If only there was a 0 star, worse experience I have ever had, never an answered call, returned vm, read email just pathetic, we got pre-approved with ******************* prior to looking at beach houses was then encouraged to give earnest money, did and next day they were like oh no maybe wait on that were not done with underwriting, once figured out back on track after losing our paperwork and re sending the exact same thing multiple times we were fortunate enough to miss our first closing on 3/3 which we were told 1 day prior, to now move it to 3/10 after then being drugged to the last possible minute we were once again guaranteed a closing and encouraged to get a cashier check for 150k made to attorney, at this point new people like ********************* or **** or even ****** began to talk to us since there were issues but most left you hanging like the others, we took kids out of school/ work drive 4 hours for a 9am close, 1 hour from arriving the call us now 7pm they are backing out because property is ineligible, a property we told them before we ever made an offer, our earnest money gone/ inspections gone/ we are even paying the electric bill at this place, do they return a call now, no they did say I'm sorry so that was nice
              Read More
              Read 251 More Complaints

              Customer Reviews

              807 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Pam S

              04/15/2024

              Unethical business practice! My mortgage was sold midstream settling with my insurance company due to damage at my home from Hurricane ***. Newrez will not release the funds until I provide them with the following for each and every subcontractor I hire to repair my home: ************* report; signed & accepted contractor's proposal; inspection; waiver of lien; IRS form W-9; and the insurance *** claim check endorsed. Their letters infer that the homeowners needs to await until funds are disbursed before work has begun. EXCESSIVE OVERREACH!!! The check is under $31K; home mortgage balance is $160K; the value of my home is $600+K. Newrez will not release any of the funds until their inspector has inspected the work. Their inspectors will charge up to $60.00 (verbal quote from Newrez in 2023). I'm expecting Newrez to say that they will have to send different inspectors for the various work areas: outside stucco will be different than inside popcorn ceiling work, etc. And the $60.00 comes out of my pocket!!! Charlotte County, **, is not requiring inspections for the remaining work and neither is the insurance company. Newrez should sign the claim check and send me the funds. I will NEVER do business with Newrez ever again. I wish my mortgage were sold to another more ethical company.
              Read 806 More Customer Reviews

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