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Find a Location

AdaptHealth has 38 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AdaptHealth

      220 W Germantown Pike Ste 250 Plymouth Meeting, PA 19462-1437

    • AdaptHealth

      3024 Penn Ave West Lawn, PA 19609-1444

    • AdaptHealth

      122 Mill Rd Ste A130 Phoenixville, PA 19460-1412

    • AdaptHealth

      34 E High St Pottstown, PA 19464-5427

    • AdaptHealth

      6345 Flank Dr Ste 1600 Harrisburg, PA 17112-2796

    Business ProfileforAdaptHealth

    Medical Equipment
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    The Bureau has requested basic information from this company. The Bureau has not received a response. Without this information, the Bureau may not have current information concerning such things as the company's management or its nature of business.
    Additional Info:
    The BBB investigated this company due to the number and type of complaints filed against it by consumers. The BBB also conducted a review of major search engines and found several review sites which confirmed similar conduct by the company. 
    Consumers allege that they have been billed for items not received and/or charged more than originally quoted. Some consumers have alleged that they are still being billed for returned items. 
    BBB brought these allegations to the business and the business did not respond. BBB will continue monitoring the business.

    See all additional business information

    At-a-glance

    Customer Reviews

    4.53/5stars

    Average of 3,726 Customer Reviews

    Customer Complaints

    621 complaints closed in last 3 years

    275 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company states they are a distributor of medical equipment.

    Business Details

    This is a multi-location business.

    Find a Location

    AdaptHealth has 38 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AdaptHealth

        220 W Germantown Pike Ste 250 Plymouth Meeting, PA 19462-1437

      • AdaptHealth

        3024 Penn Ave West Lawn, PA 19609-1444

      • AdaptHealth

        122 Mill Rd Ste A130 Phoenixville, PA 19460-1412

      • AdaptHealth

        34 E High St Pottstown, PA 19464-5427

      • AdaptHealth

        6345 Flank Dr Ste 1600 Harrisburg, PA 17112-2796

      Headquarters
      220 W Germantown Pike Ste 250, Plymouth Meeting, PA 19462-1437
      BBB File Opened:
      3/1/1981
      Business Incorporated:
      3/30/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
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      Business Management
      • Ms. Monica Perozzi
      • Ms. Brittany Kneemiller, Director of Dispute Resolution
      Contact Information

      Principal

      • Ms. Monica Perozzi

      Customer Contact

      • Ms. Monica Perozzi
      • Ms. Brittany Kneemiller, Director of Dispute Resolution
      Additional Contact Information

      Fax Numbers

      • (610) 482-9910
        Other Fax

      Phone Numbers

      Customer Complaints

      621 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/13/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I went in on January 4th of this year for a CPAP machine that was requested by my health insurance. I was informed by adapt health that it was full covered by my insurance, and they only took my credit card and would only pay, if I failed to meet the requirements over the next 3 months. I was proceeded to be charged 5 times, twice for deductible, which I understand. But then the others they said were because supplies, that came with the device and I was not told wouldn't be covered, got denied by health insurance. It ended up being that with a $250 deductible, I paid around $650 total for an $800 device which was, as they said, fully covered by insurance. I paid those to just be done with it, and accept my loss apparently knowing these things before hand, and they have now told me I didn't pay the final amount for $158 and change, that I sent in a check on 4/5, and my bank has record of them cashing it on 4/17. And they are threatening with sending me to collections for it. I have attempted to call them multiple times, and I get to billing department, and it says an error occured and hangs up.
      Read More

      Customer Reviews

      3,726 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Daniel D

      5 stars

      04/17/2024

      Right on time. Great help with questions I had about full-face mask. hope we have a long relationship.

      Local BBB

      BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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