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AlertOne is a national provider of medical alarms and service. They offer 24-hour emergency monitoring. Clients are provided with a wearable help button to press in the event of an emergency. All products have a 100% warranty. Alert One offers a 30 Day No Risk Trial.
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A BBB Accredited Business since
BBB has determined that ResponseLink, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for ResponseLink, LLC include:
- 113 complaint(s) filed against business
Factors that raised the rating for ResponseLink, LLC include:
- Length of time business has been operating
- Response to 113 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||61|
|Total Closed Complaints||113|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Shayne Fitz-Coy, Co-CEO Ms. Arar Han, Co-CEO Ms. Natalie McCafferty, Operations Manager
Refund and Exchange PolicyNo refunds after the 30 day risk-free trial period.
Alternate Business NamesAlert1 Medical Alert Systems
For quicker service regarding any issues for this company's products or service, please call Customer Service at 800-693-5433, option 2 or email email@example.com.