BBB Business Review

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BBB Accredited Business since


Phone: (703) 521-9029 View Additional Phone Numbers 3103 10th St N  Ste 201, Arlington, VA 22201 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description is an online, on-demand, SaaS print-to-mail service for sending postal mail. Our system is used to digitally create letter mail, postcards, self-mailers and more for commercial-grade, secure next-day production and posting. No minimum volume commitment is required, yet the service scales to meet the mailing needs of any size organization, all without upfront investment or recurring subscription fees. 
Click2Mail’s web services can automate an existing document mailing workflow, or integrate variable-data postal mail output into almost any application. Interface directly with the Click2Mail system through API’s and we take care of the rest.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Click2Mail meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Click2Mail include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Click2Mail
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 09, 2007 Business started: 01/01/2004 in DE Business started locally: 01/01/2004 Business incorporated 03/11/2004 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Lee Garvey, President/CEO Mr. Matthew Hanna, Operations Manager
Contact Information
Principal: Mr. Lee Garvey, President/CEO
Customer Contact: Mr. Matthew Hanna, Operations Manager
Business Category

Mailing Services Mailing Services - International Advertising - Direct Mail Electronic Mail Service Mailing Lists

Products & Services

Click2Mail sells the following brand(s): US Postal Service

Click2Mail offers the following product(s): Booklets, Certified Mail, First-Class Mail, Flyers, International mail, Letters, Postcards, Priority Mail (same-day mailing), Standard direct mail (including nonprofit)

Method(s) of Payment

Visa, MasterCard, American Express and Discover

e-Check, PayPal, ACH Debit


Refund and Exchange Policy
Satisfaction is guaranteed for all printing and production quality, with reprints, store credits or full refunds of production cost offered on unsatisfactory work. Delivery is provided by the USPS and postage costs are generally non refundable once the mail is posted.
Alternate Business Names

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.