BBB Business Review

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This business is not BBB accredited.

American Mint, LLC

Phone: (717) 458-9200 Fax: (717) 458-9201 5051 Louise Drive , Mechanicsburg, PA 17055 View Additional Email Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Customer Complaints Summary Read complaint details

125 complaints closed with BBB in last 3 years | 49 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 26
Billing/Collection Issues 35
Delivery Issues 14
Guarantee/Warranty Issues 0
Problems with Product/Service 50
Total Closed Complaints 125

Additional Complaint Information

According to the information received by the BBB, the company’s nature of business is collectible coins, knives, die-cast replicas, and other memorabilia.  Most consumer complaints arise from a coin club offer.  When accepting the offer, consumers might be enrolling in the coin club in which products are sent by the firm and charged to the consumer on a periodic basis.  Consumers allege that the company billed and attempted to collect payments from consumers for coins and other collectible items that failed to arrive, were never ordered, or were returned and not credited.  The BBB suggests you read and understand company promotional materials including the fine print and understand the terms & conditions of the offer.  In most instances, the company has responded to the BBB by providing an opportunity for consumers to cancel their orders and receive refunds.

Customer Reviews Summary Read customer reviews

6 Customer Reviews on American Mint, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 6

Additional Information

BBB file opened: May 14, 1999 Business started: 03/01/1998 in PA Business started locally: 05/28/1999 Business incorporated 01/01/1999 in PA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Kevin Sacher, President
Contact Information
Principal: Mr. Kevin Sacher, President
Business Category

Mail Order & Catalog Shopping Collectibles

Alternate Business Names
American Mint

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.