BBB Business Review

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BBB Accredited Business since

Healthy Directions, LLC

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Phone: (301) 340-2100 View Additional Phone Numbers 6710A Rockledge Dr Ste 500, Bethesda, MD 20817

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Healthy Directions, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Healthy Directions, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 38 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

38 complaints closed with BBB in last 3 years | 19 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 8
Billing/Collection Issues 5
Delivery Issues 6
Guarantee/Warranty Issues 2
Problems with Product/Service 17
Total Closed Complaints 38

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Healthy Directions, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 4
Total Customer Reviews 6

Additional Information

BBB file opened: April 19, 1991 Business started: 01/19/1974 in MD Business started locally: 01/19/1974 Business incorporated 08/04/2004 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Connie Hallquist, President Ms. LaToi Smith, Senior Manager, Contact Center Mr. Ben Teicher, CFO Ms. Cathy Jo Van Pelt, Director of Partner Management
Contact Information
Principal: Ms. Connie Hallquist, President
Principal: Ms. LaToi Smith, Senior Manager, Contact Center
Business Category

Magazine Sales by Mail Product Sales - General Vitamins & Food Supplements Advertising - Direct Mail Health & Diet Products - Retail Health & Medical - General

Alternate Business Names
Alternatives Alternatives For The Health Consious Individual Daily Balance Doctors Preferred, LLC Doctors' Preferred, Inc. Dr. Lark's Daily Balance Dr. Lark's Women's Wellness Today Dr. Laux Natural Medica Dr. Laux Naturally Well Today Dr. Marcus Laux Dr. Sinatra's Advanced Biosolutions Dr. Sinatra's Heart, Health and Nutrition Dr. Whitaker's Health and Healing Dr. Whitakers's Forward Nutrition Dr. Williams' Alternatives Dr. Williams' Mountain Home Nutritionals Faster Tomorrow and Healthy Living Network Forward Nutrition Health & Healing Health Interactive Healthy Directions Julian Whitaker, M.D. Mountain Home Daily Advantage Mountain Home Nutritional Mountain Home Nutritionals Mountain Home Publishing Naturally Well Today Phillips Health, LLC The Lark Letter TLL

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.