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BBB Business Review

BBB Accredited Business since

Healthy Directions, LLC

Additional Locations

Phone: (301) 340-2100 View Additional Phone Numbers 6710A Rockledge Drive Ste 500, Bethesda, MD 20817 View Additional Email Addresses


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Healthy Directions, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Healthy Directions, LLC include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 24 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

24 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 8
Billing/Collection Issues 6
Delivery Issues 4
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 24

Additional Information

BBB file opened: April 19, 1991 Business started: 01/19/1974 Business started locally: 01/19/1974
Business Management
Ms. Elaine P Looney, Senior VP, Operations Ms. LaToi Smith, Senior Manager, Customer Service Ms. Cathy Jo Van Pelt, Director of Partner Management
Contact Information
Principal: Ms. Elaine P Looney, Senior VP, Operations
Business Category

Magazine Sales by Mail Product Sales - General Vitamins & Food Supplements Advertising - Direct Mail Health & Diet Products - Retail Health & Medical - General

Alternate Business Names
Alternatives Alternatives For The Health Consious Individual Daily Balance Doctors Preferred, LLC Doctors' Preferred, Inc. Dr. Lark's Daily Balance Dr. Lark's Women's Wellness Today Dr. Laux Natural Medica Dr. Laux Naturally Well Today Dr. Marcus Laux Dr. Sinatra's Advanced Biosolutions Dr. Sinatra's Heart, Health and Nutrition Dr. Whitaker's Health and Healing Dr. Whitakers's Forward Nutrition Dr. Williams' Alternatives Dr. Williams' Mountain Home Nutritionals Faster Tomorrow and Healthy Living Network Forward Nutrition Health & Healing Health Interactive Healthy Directions Julian Whitaker, M.D. Mountain Home Daily Advantage Mountain Home Nutritional Mountain Home Nutritionals Mountain Home Publishing Naturally Well Today Phillips Health, LLC The Lark Letter TLL

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

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What government actions does BBB report on?

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