BBB Business Review

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BBB Accredited Business since

American Best Locksmith Inc.

Additional Locations

Phone: (877) 340-3344 View Additional Phone Numbers 2727 Philmont Ave, Huntingdon Vy, PA 19006 http://www.phila-locksmith.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

American Best Locksmith is a full service 24 hour mobile locksmith company. We are able to change all locks, open any door and create a new key for all vehicles on the road. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Best Locksmith Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Best Locksmith Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 8 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 2
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

1 Customer Review on American Best Locksmith Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: June 03, 2009 Business started: 06/01/2008 Business incorporated 06/01/2008 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Pennsylvania Attorney General-Scranton
100 Samter Building, 101 Penn Avenue, Scranton PA 18503
http://www.attorneygeneral.gov
Phone Number: 570-963-4913
Fax Number: 570-963-3418
The number is PA048962.

Type of Entity

Corporation

Business Management
Mr. Michael Novak, Owner
Contact Information
Principal: Mr. Michael Novak, Owner
Business Category

Locks & Locksmiths Key Duplication and Cutting Doors Doors - Installation Garage Doors & Openers Home Improvements Key Control Systems

Method(s) of Payment
We accept cash, credit and debit. Billing is available to repeat commercial clients. 
Refund and Exchange Policy
warranty is offered for select products refer to your receipt for more information or contact our customer support team 24/7 at 877-340-3344
Alternate Business Names
American Best Garage Doors Phila-Locksmith
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.