Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Kitchen Magic, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileKitchen Magic, Inc.

            Kitchen Remodel
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            This company also specializes in cabinet refacing and custom bathroom vanities.
            See all additional business information

            Contact Information

            4243 Lonat Dr

            Nazareth, PA 18064-8403

            Get Directions
            Visit Website
            (800) 237-0799

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.29/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/31/1981

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            A family owned & operated kitchen remodeling company. Cabinet refacing, custom cabinetry, countertops, backsplash & flooring.  Bathroom tub to shower conversions or just shower redo.

            Products & Services

            Cabinets, , untertops, Floor, Backsplash

            Business Details

            Headquarters
            4243 Lonat Dr, Nazareth, PA 18064-8403
            BBB File Opened:
            3/1/1981
            Years in Business:
            44
            Business Started:
            11/1/1979
            Business Incorporated:
            11/1/1979
            Accredited Since:
            3/31/1981
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PA017137 for this business, issued by Office of the Attorney General-PA

            These agencies may include:

            Office of the Attorney General-PA

            Strawberry Square, 14th Floor

            Harrisburg PA 17120

            (800) 441-2555

            http://www.attorneygeneral.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • Greenell Corporation
            Business Management
            • Mr. Brett Bacho, President
            • Ms. Cindy Purcell, Vice President
            Contact Information

            Principal

            • Mr. Brett Bacho, President
            • Ms. Cindy Purcell, Vice President

            Customer Contact

            • Mr. Brett Bacho, President
            • Ms. Cindy Purcell, Vice President
            Additional Contact Information

            Fax Numbers

            • (610) 365-3141
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/27/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            In March, 2019 I paid Kitchen Magic $35,221 to renovate my kitchen. About two years later I noticed that two of the doors were peeling at the corners, Kitchen Magic replaced the doors free of charge. In February of this year the same two new doors were peeling. I contacted Kitchen Magic and was told that since it was longer than 1 year since replacement I would have to pay a $200 "labor" fee. The technician installed the doors-he was here less than an hour-and while here found another door peeling. That door was ordered and again a$200 "labor" fee for 1 door. This kitchen was done in 2019 and in 4 years 5 doors have failed. I am certain more of these doors will peel and I will be charged #200 each time. I shouldn't have to pay for Kitchen Magic's faulty product and I don't have any alternative.
            Read More
            Read 5 More Complaints

            Customer Reviews

            17 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Rhonda H

            01/30/2024

            My kitchen cabinets look amazing. Everything went smoothly. I changed my mind on the color midway and everyone was onboard and we were able to make it work.

            Kitchen Magic, Inc. Response

            02/02/2024

            HI Rhonda! So glad to hear from you and that you are thrilled with your kitchen~! Enjoy and thank you so much for taking the time to share a 5-star review with the BBB! It means so much to us that you did it and we are sharing it with the team too!
            Read 16 More Customer Reviews

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.