BBB Business Review

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This business is not BBB accredited.

American Decorating Center

Phone: (703) 444-1177 View Additional Phone Numbers 40 Pidgeon Hill Dr, Sterling, VA 20165 http://ADCCarpet.com


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Description

Come see the team at American Decorating Center for your next kitchen remodel, carpeting project orcabinets. We are located in the Country Side Shopping Plaza in Sterling, Virginia, right off VA 7.
American Decorating Center provies carpeting & hardwood flooring in Sterling. VA, Nobody beats our install price. We Specialize in carpet, discount floors, hardwood, vinyl, ceramic tile, laminate, granite counter tops in metro DC area and Northern, VA Family owned and operated for over 25 years.
We the have a team of Staff to make your Dream Kitchen and Baths Come True


BBB Accreditation

This business has applied for accreditation with BBB, and our initial review has found it to meet the BBB Code of Business Practices. Accreditation is pending consideration by the BBB Board of Directors, as required by BBB policy.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Decorating Center include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Decorating Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 10, 2003 Business started: 01/01/1983 in VA Business started locally: 01/01/1983 Business incorporated 08/01/1997 in VA
Type of Entity

Corporation

Business Management
Mr. Paul Davis, President Mr. Jason Kitzmiller Sr., Sales Manager Mr. April Wu, GM
Contact Information
Principal: Mr. Paul Davis, President
Business Category

Kitchen Remodeling Floor Laying, Refinishing & Resurfacing Bathroom Remodeling Carpet & Rug Dealers - New Hardwood Floor Contractors

Products & Services

American Decorating Center sells the following brand(s): Armstrong Cabinets, Armstrong Floors, Home Crest Cabinets, Merillat Cabinets, Schrock Cabinets

American Decorating Center offers the following product(s): Bathroom Remodel, Hardwood Flooring, Kitchen Cabinets, Kitchen Countertops, Laminate Flooring, Tile, Vinyl Sheet

Method(s) of Payment
Mastercard
American Express
Check
Internal Financing
Visa
Alternate Business Names
Mega Carpet, Inc
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.