BBB Business Review
This Business is not BBB accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Zales Jewelers include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Business ManagementMr. Robert J DiNicola, Chairman & CEO
Jewelers - Retail
Alternate Business NamesZale Corporation Zales, The Diamond Store
The Corporation also does business under the following names:
Bailey, Banks & Biddle,
Linz Jewelers, and
The BBB where the company's corporate headquarters are located normally maintains the most up to date information on the company. Zale Corporation is located at 901 W Walnut Hill Lane, Irving, Texas 75038-1003. You can obtain their report prepared by the Dallas Texas BBB, 1600 Pacific Avenue, Suite 2800 Dallas Tx on their website: http://www.dallas.bbb.org or by calling the Bureau at 214-220-2040 .