BBB Business Review

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This business is not BBB accredited.

American Freedom Assurance, Incorporated

Phone: (610) 640-2040 Fax: (610) 640-2041 1205 Westlakes Drive  Suite 250, Berwyn, PA 19312 View Additional Email Addresses http://www.afatitle.com


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Description

American Freedom Assurance, Inc. is a national title and settlement company servicing clients in the real estate industry. AFA's senior management team has extensive expertise in the mortgage and title industry. Supported by our highly experienced, customer-focused staff, AFA is committed to providing real estate information, title products and settlement services which always exceeds expectations.
Title Insurance:
AFA provides title commitments, property reports, tax certifications, surveys, municipal lien letters, termite inspections and other documentation required to close and fund loans. AFA is an approved national title agent for several major underwriters.
Settlement Services:
AFA meets your scheduling requirements with workday, evening and weekend closings. Settlements can be handled in our office or at a location that is convenient to your customer. Our staff attorneys are available to assist you at any point in the settlement process. AFA will clear liens, provide escrow services required for settlement, and handle the disbursement of settlement funds.



BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Freedom Assurance, Incorporated include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Freedom Assurance, Incorporated
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 29, 2010 Business started: 04/03/2006 in PA Business started locally: 04/03/2006 Business incorporated 04/03/2006 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Insurance Department, Bureau of Consumer & Producers Services-PA
1326 Strawberry Square, 13th Floor, Harrisburg PA 17120
http://www.insurance.state.pa.us
Phone Number: 717-787-2317
Fax Number: 717-787-8585
The number is 461719.

Type of Entity

Corporation

Business Management
Mr. Daniel M. Rover, President Mr. Eliseo Betti, Vice President Mr. James Pokusa, Legal Counsel
Contact Information
Customer Contact: Mr. James Pokusa, Legal Counsel
Principal: Mr. Daniel M. Rover, President
Business Category

Insurance Companies Title Companies & Agents

Alternate Business Names
American Title Assurance of Texas
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.