BBB Business Review

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BBB Accredited Business since

Home Care Assistance

Phone: (301) 654-1525 Fax: (301) 654-1387 7950 Norfolk Ave, Bethesda, MD 20814

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Home Care Assistance was founded to serve as a comprehensive alternative to a nursing home or assisted living facility for older adults.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Home Care Assistance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Home Care Assistance
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 05, 2008 Business started: 05/15/2005 in MD Business started locally: 05/15/2005 Business incorporated 03/18/2005 in MD
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Health And Mental Hygiene-MD
Spring Grove Hospital Center - Bland Bryant Building, 55 Wade Avenue, Baltimore MD 21228
Phone Number: (410) 402-8000
The number is R2405.

The District of Columbia Department of Health (DOH)-DC
899 North Capitol Street, NE 2nd Floor, Washington DC 20002
Phone Number: 202-724-4900
Fax Number: 202-724-5145
The number is NSA-0287.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Dawn E Seek, Director of Operations - Maryland Region
Contact Information
Principal: Ms. Dawn E Seek, Director of Operations - Maryland Region
Business Category

Home Health Services

Alternate Business Names
Home Care Assistance of Maryland LLC
Additional Information

The Bethesda location is a franchise of a California company.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.