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          Regal Plumbing, Heating & Air Conditioning, Inc. has 2 locations, listed below.

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            Customer ReviewsforRegal Plumbing, Heating & Air Conditioning, Inc.

            Heating and Air Conditioning
            Multi Location Business
            View Business profile
            View Business profileBBB accredited business

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            29 Customer Reviews

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            • Review from oscar b

              1 star

              12/08/2023

              pros: -scheduling was easy - cons: -was legally robbed - exorbitant prices -$89 to show up +$212 tighten up union, removed red tag, lit up 2 pilots=$301 for 30min worth of work - was told when making appt that I would be charged for each thing that would need to be done separately -tech charged a "package" as he called it for what he did - -Totally shocked with price -I feel violated I am pissed - will never use them again and I don't recommend them
            • Review from Jennifer M

              3 stars

              05/03/2022

              Please stay away from using this company for plumbing. I contracted their services to replace two-bathroom faucets with standard vanities. I supplied the replacement faucets, and this was supposed to be a simple replacement as the current faucets were functional without any plumbing or leaking issues. It took the Plumber 4 hours and they initially tried to charge me $500. The Plumber was pleasant but took numerous calls and was in and out of my house on several occasions. $99/hour is extremely high, and an experienced Plumber should have easily been able to replace these, at most, in two hours. I made a complaint directly the next day and the Service Manager agreed to take off $50. This is still unreasonable, and I was taken advantage of. The Service Manager agreeing to deduct any amount validates they know they took advantage of the time. I highly suggest staying away from contracting their services for anything plumbing related as they conduct business in an unethical manner. Sincerely, The WOMAN you took advantage of
            • Review from Mark

              1 star

              09/04/2021

              Scheduled an appointment 2 weeks out for a well pressure tank leaking.. In the meantime, had a plumbing company come out and fixed it that day.. With my medical condition, I forgot about the appointment. The technician showed up on that day and harassed my wife who was upset that she was going to have a brain tumor removed.. Needless to say, I got a bill for 50 dollars… I explained my situation and they sent me another bill… I ask anyone going to use this company, do you want these people and the consideration they have for potential customers.. Looks like they are just out for the buck. No customer consideration.

              Regal Plumbing, Heating & Air Conditioning, Inc. Response

              09/07/2021

              Good Morning; as we're sure you know by now, the charges were removed from the invoice and you now have a "0" balance with us. We understand that sometimes clients may forget about appointments and that is why we send reminders out the day prior. We apologize for any confusion. Thank you!
            • Review from Gregory E

              5 stars

              06/25/2021

              You know all those stories you hear about plumbers and HVAC people scamming you for every penny you have? Call REGAL AND FORGET all about those stories. I am so Grateful for our neighbors who recommended REGAL, and ever so happy we called them. Calling for help used to be so stressful. You didn't trust who you called, they got to your house when they felt like it, and you never knew if they were honest. REGAL has solved this issue. Their agents answer immediately, (No more leave a message and we might get back to you) they are available 24/7, and your help arrives at your home when they promised. The repairman will inspect your issue, tell you EXACTLY what is wrong, and then go to work. There are no "surprises" halfway thru the job when they "suddenly" find another, more expensive problem. The work is clean, well done, cleaned up, and they leave with you breathing a sigh of relief knowing all work was done well, and your issue is solved. I've used REGAL several times. The last time I called Kim answered the phone, was very polite and understanding, then sent Kevin out to do the work. Kevin was more than friendly, knew exactly what was wrong, and in minimal time completed the job. I usually do not do reviews, but REGAL more than deserves to have their story told. If you go into panic mode deciding who to call, as my wife and I did, then calm yourself and call REGAL. I don't work for REGAL, am not family and have no relationship with them except they are who I will always call. I cannot stress this strongly enough; when you need plumbing, heating, or AC repairs, forget paging thru the phone books, looking on-line, and then worrying about your decision. Just call REGAL and truly relax. You will not be dissatisfied. I am so thrilled to know that we finally found a truly honest and knowledgeable company. Greg.
            • Review from Yaga K

              5 stars

              06/18/2021

              Have used Regal Plumbing many times. This time was an emergency and Amanda was very friendly and professional. She scheduled a service the same day. I have found them to be thorough, competent, and fair. Will always use them as my go-to - especially Brandon and Mike who are the absolute best!
            • Review from Rachel T

              5 stars

              06/15/2021

              Friendly service, arrived at the stated time. Answered questions throughly.
            • Review from Sharon F.

              5 stars

              06/11/2021

              I always use Regal and they always deliver! Randy performed my spring AC maintenance this week. He is the best. Even my cats love him!
            • Review from Mike

              5 stars

              06/09/2021

              Very timely and professional work. I would use them again.
            • Review from William P

              5 stars

              06/04/2021

              We moved here in the fall of 2018. Your business has always been there for us. Finding someone new to trust and do the type of work you provide is always hit or miss. In this case.....it was a hit!
            • Review from Elizabeth

              5 stars

              06/02/2021

              I’ve used Regal for many years and have referred my adult children to them as well. Excellent Service. Great staff and techs. Very reasonable prices.

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