BBB Business Review

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BBB Accredited Business since

Parrish Services, Inc

Phone: (703) 810-3222 Fax: (703) 552-1314 7865 Coppermine Dr, Manassas, VA 20109

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We provide the following services:

HVAC service and installation - residential only; any brand

Plumbing and gas line service and installation - residential and light commercial; any brand

Electrical service and installation, including fixed generators - residential and light commercial; any brand

We do not perform work for new construction, and we do not perform work under home warranty contracts. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Parrish Services, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Parrish Services, Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 28 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

28 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 3
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 20
Total Closed Complaints 28

Customer Reviews Summary Read customer reviews

11 Customer Reviews on Parrish Services, Inc
Customer Experience Total Customer Reviews
Positive Experience 10
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 11

Additional Information

BBB file opened: January 01, 2004 Business started: 01/15/1999 in VA Business started locally: 01/15/1999 Business incorporated 02/26/1996 in VA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Professional and Occupational Regulation (DPOR)-VA
9960 Mayland Drive, Suite 400, Henrico VA 23233
Phone Number: 804-367-8500
The number is 2705038448 A.

Type of Entity


Business Management
Ms. Linda Couch, COO Mr. Alan Givens, CEO
Contact Information
Principal: Ms. Linda Couch, COO
Principal: Mr. Alan Givens, CEO
Business Category

Heating & Air Conditioning Plumbers Contractor - Electrical Generators

Products & Services

Parrish Services, Inc sells the following brand(s): Carrier, Generac, Navien, Toto, Trane, WaterFurnace

Parrish Services, Inc offers the following product(s): Air conditioners, Air filters, Air purifiers, Ceiling fans, Electrical panels, Furnaces, Garbage disposals, Heat pumps, HVAC systems, Sewer lines, Switches, Tankless water heaters, UV lights, Water heaters, Water lines, Water treatment systems

Method(s) of Payment
Cash, check, Visa, Mastercard, Wells Fargo Home Projects Visa
Refund and Exchange Policy

Labor warranties vary by type of service provided.

Parts or equipment warranties vary and are provided by the manufacturer.

Installed equipment or parts cannot be returned.

Special order parts and equipment for cancelled orders will incur an administrative handling and restocking fee.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.