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Find a Location

Maitz Home Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Maitz Home Services

      3320 Hamilton Blvd Allentown, PA 18103-4525

      BBB Accredited Business
    • Maitz Home Services

      307 Ruthar Dr Newark, DE 19711-8016

    Business ProfileforMaitz Home Services

    Heating and Air Conditioning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/2002

    Years in Business: 74

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Fast response to all Plumbing, Heating, Cooling, Electrical, and Water Conditioning issues offering 7 day a week extended hours.      

    Products & Services

    Plumbing ? , Water Heater Repair and Installation; Tankless Water Heater Repair and Installation; Burst Pipe Repair; Water Leak Detection; Water Line Repair and Installation; Gas Line Repair and Installation; Drain Cleaning; Hydrojetting; Sewer Line Repairs; Trenchless Sewer Repairs; Repiping Services; Kitchen Plumbing; Clogged Toilet Repair; Sump Pump Repair and Replacement; Septic Tank Plumbing; Slab Leak Repair; Water Softeners; Water Filtration Systems, HVAC ? , Plumbing ? , Water Heater Repair and Installation; Tankless Water Heater Repair and Installation; Burst Pipe Repair; Water Leak Detection; Water Line Repair and Installation; Gas Line Repair and Installation; Drain Cleaning; Hydrojetting; Sewer Line Repairs; Trenchless Sewer Repairs; Repiping Services; Kitchen Plumbing; Clogged Toilet Repair; Sump Pump Repair and Replacement; Septic Tank Plumbing; Slab Leak Repair; Water Softeners; Water Filtration Systems, HVAC ? , Plumbing ? , Water Heater Repair and Installation; Tankless Water Heater Repair and Installation; Burst Pipe Repair; Water Leak Detection; Water Line Repair and Installation; Gas Line Repair and Installation; Drain Cleaning; Hydrojetting; Sewer Line Repairs; Trenchless Sewer Repairs; Repiping Services; Kitchen Plumbing; Clogged Toilet Repair; Sump Pump Repair and Replacement; Septic Tank Plumbing; Slab Leak Repair; Water Softeners; Water Filtration Systems, HVAC ? , Plumbing ? , Water Heater Repair and Installation; Tankless Water Heater Repair and Installation; Burst Pipe Repair; Water Leak Detection; Water Line Repair and Installation; Gas Line Repair and Installation; Drain Cleaning; Hydrojetting; Sewer Line Repairs; Trenchless Sewer Repairs; Repiping Services; Kitchen Plumbing; Clogged Toilet Repair; Sump Pump Repair and Replacement; Septic Tank Plumbing; Slab Leak Repair; Water Softeners; Water Filtration Systems, HVAC ? , Plumbing ? , Water Heater Repair and Installation; Tankless Water Heater Repair and Installation; Burst Pipe Repair; Water Leak Detection; Water Line Repair and Installation; Gas Line Repair and Installation; Drain Cleaning; Hydrojetting; Sewer Line Repairs; Trenchless Sewer Repairs; Repiping Services; Kitchen Plumbing; Clogged Toilet Repair; Sump Pump Repair and Replacement; Septic Tank Plumbing; Slab Leak Repair; Water Softeners; Water Filtration Systems, HVAC ?

    Business Details

    This is a multi-location business.

    Find a Location

    Maitz Home Services has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Maitz Home Services

        3320 Hamilton Blvd Allentown, PA 18103-4525

        BBB Accredited Business
      • Maitz Home Services

        307 Ruthar Dr Newark, DE 19711-8016

      Location of This Business
      3320 Hamilton Blvd, Allentown, PA 18103-4525
      BBB File Opened:
      12/1/1976
      Years in Business:
      74
      Business Started:
      1/1/1950
      Business Incorporated:
      2/25/2020
      Accredited Since:
      1/1/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of PA005662 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 7/3/2025.

      These agencies may include:

      Office of the Attorney General-PA

      Strawberry Square, 14th Floor

      Harrisburg PA 17120

      (800) 441-2555

      http://www.attorneygeneral.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Maitz Plumbing Heating Air Conditioning Electrical Water Conditioning
      • MPHC Services, LLC
      Hours of Operation

      Primary

      M:
      7:00 AM - 7:00 PM
      T:
      7:00 AM - 7:00 PM
      W:
      7:00 AM - 7:00 PM
      Th:
      7:00 AM - 7:00 PM
      F:
      7:00 AM - 7:00 PM
      Sa:
      8:00 AM - 6:30 PM
      Su:
      8:00 AM - 6:30 PM
      Business Management
      • Mr. David Dewalt, President
      • Mr. Matthew R Corby, Operations Manager
      • Ms. Kylie Quirk, Marketing Coordinator
      Contact Information

      Principal

      • Mr. David Dewalt, President

      Customer Contact

      • Mr. Matthew R Corby, Operations Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/12/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      We purchased a new gas combination boiler from maitz which was installed on 3/18/22. The salesman specified a indirect water heater to go with our new boiler. The installers told us since the boiler had its own water tank we may not need the indirect and we should try it over the weekend to see if the water was sufficient. We decided against having the water heater installed and discussed with then manager Chris who said he would pick it up and credit us $500. We made arrangements twice and the water heater is still in the box in our basement and we never recieved credit. On 10/04/22 i turned the heat on in our home and boiler began to backfire and malfunction. A tech from maitz came and identified a problem with the heat exchanger and arragned to overnight the part from the manufacturer. On 10/08/22 a different tech came to install the new part and broke a different part while trying to reassemble the boiler. Once again a part was to be overnight shipped from the manufacturer. My wife spoke to the manager, Ian, about there whereabouts of the needed part. The new part was backordered but Ian was able to find it and get us scheduled for the repair on 10/12/22, my wife also spoke to Ian about the issue with the water heater and arrangement for pickup. Maitz called my wife today and told her there was a misunderstanding and only the water heater was scheduled to be picked up today and not our boiler fixed which we have had no heat or hot water for a week+. As of this conversation Ian has not returned any of my wife's calls and we are still without hot water or heat from a six month old broken boiler. The boiler cost us 16500.00 and there is a 10 year parts, labor, and heat exchanger warranty that i have documentation for.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joe V

      1 star

      12/19/2023

      I had them install a new boiler for me back in March, and the crews have done an awesome job. However, I feel their administration is really sucky; they are really bad at communication. I have been requiring a document from them since December 5, 2023. So far, I have called them four times, but no one cares to send a document to my email or at least to get back to me. I paid a lot of money (almost double compared to the market), but in the end, I can't even get a simple document from them. It's so sad that they don't care about their former customers.

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