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Find a Location

Joseph Giannone Heating & Air Conditioning Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJoseph Giannone Heating & Air Conditioning Inc.

    Heating and Air Conditioning
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Plumbing, Heating & Air Conditioning, Water Heater Repair, Replacement & Maintenance

    Business Details

    This is a multi-location business.

    Find a Location

    Joseph Giannone Heating & Air Conditioning Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1641 Delmar Dr, Folcroft, PA 19032-2001
      BBB File Opened:
      3/30/1993
      Years in Business:
      98
      Business Started:
      1/1/1926
      Business Incorporated:
      3/1/2008
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of PA019003 for this business, issued by Office of the Attorney General-PA

      These agencies may include:

      Office of the Attorney General-PA

      Strawberry Square, 14th Floor

      Harrisburg PA 17120

      (800) 441-2555

      http://www.attorneygeneral.gov

      Type of Entity:
      Corporation
      Alternate Business Name
      • Joseph Giannone Plumbing, Heating & Air Conditioning Inc.
      Business Management
      • Mr. Joseph Giannone Jr., President
      Contact Information

      Principal

      • Mr. Joseph Giannone Jr., President

      Customer Contact

      • Mr. Joseph Giannone Jr., President
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/27/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      They came to replace my shower head on 7/1/22. During this service, the INCORRECT main water valve was loosened to shut off my water. They also never turned my hot water heater back on after they left, which is an entirely separate issue that I personally resolved. The guys used a water valve from the early  1900s, when a new one was installed in the 2000s to replace this. When the guys left, this water valve then blew (because it was never supposed to me touched in the first place). This happened the very next day. I initially, incorrectly, thought that the water was coming from the hot water heater ,when in fact it was coming from the incorrect main water valve that was loosened. their men came back on 7/5/22, and simply re tightened the valve that they originally loosened. They DID NOT replace the valve. I have photos of what the valve looked like beforehand and what it looks like now and it is exactly the same valve. As they were leaving, they told me this service was free since they incorrectly loosened that valve in the first place. The ACTUAL main water valve was a completely different lever. What they were turning on and off was an old lever that was not supposed to be In use. I payed $445 for the replacement of shower head (which I payed the day of the service). I was NOT invoiced the day that they came back to tighten the nut/valve, because they told me it was their mistake in the first place. My boyfriend was present during this conversation and witnessed the entire thing. There was never anything wrong with my hot water heater and their men did not even touch my hot water heater. They are now attempting to charge me $225 for "replacement of the water valve/tightening of the valve". I also spoke to the tech that told me it was free the day of service, and he is attempting to gaslight me and tell me that he never said that. If he didn't say that, WHY WASN'T I INVOICED THE DAY OF SERVICE? They were also there for 18 minutes per my security footage. 
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      joon yong p

      1 star

      08/16/2022

      One of the worst plumbers I've ever met. To be honest, I have regrets. I regret why I chose this company. This is a very bad company. When he (Jake O technical.) came to our condo building, our building engineer also came. He tried not to do anything. Our building manager also said he didn't understand his behavior. Also, when I heard him refer to instant glue as pvc cement glue, it was evident that he lacked the skills. And, he didn't even try to find the cause. In the end, without even finding the cause, it just went away. I paid $299 just for visiting here. This company is cleverly defrauding.

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