BBB Business Review

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BBB Accredited Business since

J&M Heating & Cooling

Phone: (610) 259-9788 View Additional Phone Numbers 3300 Highland Ave, Drexel Hill, PA 19026

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We at J&M pride ourselves on old fashsion workmanship, quality, honesty and a job done right the first time. We take you step by step through the scope of work that will be completed on time and give you piece of mind that when we are done you will have a job done right the first time . Your system will only work as well as it is is installed that is why J&M with combined experience of 60+ years should be your only choice. We pay attention to detail to install your system so that it is as efficient as it can be. Don't be fooled with the cheapest price and something free if you call now by other companies. If they are cheaply priced that is what your going to recieve a cheap job done wrong. Call J&M for a honest estimate 610-259-9788. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that J&M Heating & Cooling meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for J&M Heating & Cooling include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

5 Customer Reviews on J&M Heating & Cooling
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 5

Additional Information

BBB file opened: July 27, 2010 Business started: 01/01/2006 in PA Business incorporated 01/17/2007 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Office of the Attorney General-PA
Strawberry Square, 14th Floor, Harrisburg PA 17120
Phone Number: 800-441-2555
The number is PA045072.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Thomas Jones, Owner Mr. Phil Melito, VP
Contact Information
Principal: Mr. Thomas Jones, Owner
Customer Contact: Mr. Phil Melito, VP
Business Category

Heating & Air Conditioning Heating Contractors Heating Equipment Heating Equipment & Systems Cleaning & Repair Hydronic Heating Air conditioning & Heating Contractors - Commercial Air conditioning & Heating Contractors - Residential Air Conditioning Contractors & Systems Air Conditioning Repair Boilers - Repair & Cleaning Duct & Duct Fittings Heat Pumps

Products & Services

J&M Heating & Cooling sells the following brand(s): Arcoaire,thermal zone,weil mclain,mitsubishi ductless,bradford white,aprilaire

J&M Heating & Cooling offers the following product(s): anything with the heating and air conditioning field.

Method(s) of Payment
check, cash, financing.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.