BBB Business Review

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BBB Accredited Business since

Diehl’s Environmental Services Company, Inc.

Additional Locations

Phone: (717) 846-3384 Fax: (717) 634-5918 View Additional Phone Numbers 26 N State St, York, PA 17403 View Additional Email Addresses http://www.descoenergy.com/ View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

HVAC Sales & Service


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Diehl’s Environmental Services Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Diehl’s Environmental Services Company, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Diehl’s Environmental Services Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: October 27, 2003 Business started: 01/01/1975 in PA Business started locally: 01/01/1975 Business incorporated 01/01/1982 in PA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Office of the Attorney General-PA
Strawberry Square, 14th Floor, Harrisburg PA 17120
http://www.attorneygeneral.gov
Phone Number: 800-441-2555
The number is PA004683.

Type of Entity

Corporation

Business Management
Mr. Daniel Diehl, Vice President Mr. Jeremy Diehl, President Ms. Saundra Diehl-Winters, Treasurer
Contact Information
Principal: Mr. Daniel Diehl, Vice President
Principal: Mr. Jeremy Diehl, President
Customer Contact: Ms. Saundra Diehl-Winters, Treasurer
Business Category

Heating & Air Conditioning Heating Contractors Refrigeration Equipment - Commercial - Sales & Service Radiant Heating Boilers - Sales & Service Air conditioning & Heating Contractors - Commercial Air Conditioning Contractors & Systems Air Conditioning Repair Boilers - Repair & Cleaning Furnace Sales & Service Heat Pumps

Alternate Business Names
DESCO Energy DESCO Services
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.