BBB Business Review

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BBB Accredited Business since

LA Fitness

Additional Locations

Phone: (610) 664-4282 25 E City Ave, Bala Cynwyd, PA 19004 http://www.lafitness.com


Click for BBB Rating on LA Fitness

BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that LA Fitness meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for LA Fitness. BBB Serving San Diego, Orange & Imperial Counties has the full report as that BBB handles all complaints for LA Fitness.


Additional Information

BBB file opened: May 17, 2002 Business started: 06/01/1984 Business incorporated 06/01/1984 in CA
Type of Entity

Corporation

Business Management
Mr. Louis Welch, CEO Ms. Aylin Medina, Contact Administrator
Contact Information
Customer Contact: Ms. Aylin Medina, Contact Administrator
Principal: Mr. Louis Welch, CEO
Business Category

Health Clubs Gymnasiums

Alternate Business Names
Pro Results
Additional Information

The BBB of Metro Washington, DC and Eastern PA no longer processes complaints for this company because it is headquartered in Irvine, CA. For more information or to file a complaint, please visit the Colton BBB website at www.labbb.org or call (909) 825-7280.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.