BBB Business Review

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This Business is not BBB accredited

Henry's Housework Inc

Phone: (301) 216-9675 View Additional Phone Numbers 13433 Tilford Court, Germantown, MD 20874 http://www.henryshousework.com View Additional Web Addresses


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Description

The company provides home maintenance services but specializes in handyman services, power washing and gutter cleaning and repair services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Henry's Housework Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Henry's Housework Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 04, 1999 Business started: 04/01/1989 in MD Business started locally: 04/01/1989 Business incorporated: 09/28/1998 in MD
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Labor, Licensing and Regulation (DLLR)-MD
500 N. Calvert Street, Room 308, Baltimore MD 21202
http://www.dllr.maryland.gov/license
Phone Number: 410-230-6231
op@dllr.state.md.us
The number is 65039.

Type of Entity

Corporation

Business Management
Mr. Henry Bockman III, President Ms. Linda Bockman, Vice President Ms. Nicole Bockman, Office Manager
Contact Information
Principal: Mr. Henry Bockman III, President
Customer Contact: Ms. Nicole Bockman, Office Manager
Business Category

Handyman Services Pressure Washing Gutter Leaf Guards Contractors - Gutters Home Repair & Maintenance Appliances - Installation Appliances - Small - Service & Repair Concrete - Restoration, Sealing & Cleaning Contractor - Remodel & Repair Pressure Washing Deck Cleaning & Sealing Deck Cleaning and Waterproofing Graffiti Removal Gutter Cleaning Gutters & Downspouts Heavy Duty Equipment Repair Home Improvements Lawn Mowers - Sharpen & Repair Roof Cleaning & Stain Removal Roofing Contractors Small Engine Repair

Products & Services

Henry's Housework Inc sells the following brand(s): Leafproof, Leafproof, Permaflow Gutter Guards, Permaflow Gutter Guards, Ready Seal, Ready Seal

Henry's Housework Inc offers the following product(s): Gutter Cleaning Services, Gutter Cleaning Services, Handyman Services, Handyman Services, House Washing Services, House Washing Services, Power Washing Services, Power Washing Services, Remodeling Services, Remodeling Services, Roof Cleaning Services, Roof Cleaning Services

Method(s) of Payment
Cash, Master Card, Visa, Paypal
Refund and Exchange Policy
All workmanship is guaranteed for a minimum of 30 days (gutter cleaning)  Other repairs and services are guaranteed for 90 days.  If there is a problem with any services that we provide we will come back out to handle any issues that remain.
Alternate Business Names
Commercial Restorations
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.