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          Granite Works has 1 locations, listed below.

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            Business ProfileforGranite Works

            Cabinets

            At-a-glance

            Customer Reviews

            3.67/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            12/10/2010
            Years in Business:
            16
            Business Started:
            7/18/2007
            Business Started Locally:
            7/18/2007
            Business Incorporated:
            2/2/2018
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 117635 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD

            These agencies may include:

            Department of Labor, Licensing and Regulation (DLLR)-MD

            500 N. Calvert Street, Room 308

            Baltimore MD 21202

            (410) 230-6231

            http://www.dllr.maryland.gov/license

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Serengeti LLC
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            10:00 AM - 3:00 PM
            Su:
            Closed
            Business Management
            • Mr. Gabriel Martino, Owner
            Contact Information

            Principal

            • Mr. Gabriel Martino, Owner

            Customer Contact

            • Mr. Gabriel Martino, Owner
            • Ms. Sol Ma, Owner
            Additional Contact Information

            Fax Numbers

            • (301) 838-5573
              Primary Fax

            Email Addresses

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/15/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            My husband and I ******************* purchased countertops on 8/18/2022 and they were installed on 8/26/2022. The company sent 1 adult, a teenager, and an 8-year-old child to complete the installation. During the installation, my walls and several of the countertops were damaged. They agreed to fix the walls and then back out, they agreed to replace the Island which is 110 inches by 36 inches; they have yet to fix it and keep giving me the run-around. They refused to give out owner or manager information. The installers damaged the island, and it looks visibly damaged. They need to replace the island for the exact size which is what I pad for or refund me $2500. I h ave been trying to resolve this issue for weeks and they keep giving excuses, and at one point offered to replace it with a smaller island, and I refused. I want what I paid for or they can take it back.
            Read More

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mark C

            11/01/2022

            My wife and I were looking to update our kitchen for a very long time, and this company helped us during the whole process. We did not have much to information at the start. The customer service there was so nice and understanding. They walked us through the different steps to get what we needed. We highly recommend this business.

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

            BBB Reports On

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