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          Find a Location

          Hamilton's Sofa Gallery has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Hamilton's Sofa Gallery

              4060 Walney Rd Chantilly, VA 20151-2919

              BBB Accredited Business

            • Hamilton's Sofa Gallery

              5857 Leesburg Pike Falls Church, VA 22041-2323

              BBB Accredited Business

            • Hamilton's Sofa Gallery

              1602 Village Market Blvd SE Leesburg, VA 20175-5105

              BBB Accredited Business

            • Hamilton's Sofa Gallery

              11711 Parklawn Dr Ste 115 Rockville, MD 20852-2516

              BBB Accredited Business

            Business ProfileHamilton's Sofa Gallery

            Furniture Stores
            Multi Location Business
            BBB accredited business

            Contact Information

            4060 Walney Rd

            Chantilly, VA 20151-2919

            Get Directions
            Visit Website
            (703) 766-8000

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/19/1990

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Sofa & Leather Gallery, Design Center, Home Furniture Sales, Home Office Furniture

            Business Details

            This is a multi-location business.

            Find a Location

            Hamilton's Sofa Gallery has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Hamilton's Sofa Gallery

                4060 Walney Rd Chantilly, VA 20151-2919

                BBB Accredited Business

              • Hamilton's Sofa Gallery

                5857 Leesburg Pike Falls Church, VA 22041-2323

                BBB Accredited Business

              • Hamilton's Sofa Gallery

                1602 Village Market Blvd SE Leesburg, VA 20175-5105

                BBB Accredited Business

              • Hamilton's Sofa Gallery

                11711 Parklawn Dr Ste 115 Rockville, MD 20852-2516

                BBB Accredited Business
              Location of This Business
              4060 Walney Rd, Chantilly, VA 20151-2919
              BBB File Opened:
              9/19/1990
              Years in Business:
              37
              Business Started:
              1/19/1987
              Business Incorporated:
              9/1/1987
              Accredited Since:
              9/19/1990
              Type of Entity:
              Corporation
              Alternate Business Name
              • Mattress World USA, Inc
              Business Management
              • Mr. Alexander Filipour, VP
              • Mr. Amir J Filipour, President
              Contact Information

              Principal

              • Mr. Alexander Filipour, VP
              • Mr. Amir J Filipour, President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/10/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I purchased sectional sofa on 8/8/21 and was told it would be delivered by end of the year. Finally it was delivered on 2/24/22 but the quality of the furniture was really bad, I informed store and sent pictures with details. Their technicians was dispatched after I had make few phone calls to get date and time of inspection. Technician made some adjustment and acknowledged issue with the furniture (I have another sofa at home that is 6 years old and is in better shape than the one that was delivered on 2/17/22). Hamilton's sofa is asking me to reselect another furniture and wait probably another 6 plus months for delivery. She stated that there is cancelation fee 20-25% which I don't want to pay. What I'm asking is to help me get my money back. If needed, I can provide all emails that I exchanged with Hamilton's sofa and their responses for first getting furniture finally delivered, second I can provide pictures of the furniture shape it was delivered on 2/24/22.Pictures (2/24/22) are from deliver date. Pictures (AfterAjdustment) are 3/3/22.Since this product wasn't ready in January, I feel that manufacturing company rushed this job and didn't do any quality control on this product. Please help me in getting full refund. Thank you.
              Read More
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Cathy H

              06/08/2023

              My story began back in April 2022. Ordered an expensive stressless electric reclining chair in April and it was finally delivered in October. Had a few problems with the chair in December that were fixed then in February 2023 the chair no longer worked at all. There was no power to the chair they replace the battery they replace the electronic arm nothing worked. I only thing I was ever told was they didn’t know why it didn’t work. Finally after emailing the VP of Hamiltons Sofa Gallery I got a straightforward answer. Why did it take this long to get an answer? I was given three options and option two seem to be the best solution for me. That is to take the chair back minus a 50% restocking fee and the remainder returned via check. I chose this option as I didn’t want a loaner chair at this point and I didn’t want store credit. I just kept getting the run around and different answer every time I would call. In short, I’m hoping this will save others from such a huge headache.

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