BBB Accredited Business since
Phone: (202) 829-9000 Fax: (202) 291-4633 600 Kennedy St NW, Washington, DC 20011
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A BBB Accredited Business since
BBB has determined that Horton's Funeral Home meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Horton's Funeral Home include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Board of Funeral Directors-DC
1100 4th Street SW, Washington DC 20024
Phone Number: (202) 442-4320
Fax Number: (202) 698-4329
The number is DFD10000058.
Type of Entity
Business ManagementMr. Randolph Bowman Horton, President Ms. Elena Lowery, Office Manager
Funeral Related Services Cremation Services Funeral Homes