BBB Business Review

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BBB Accredited Business since

At Your Door Services LLC

Phone: (301) 355-6464 View Additional Phone Numbers 17617 Redland Rd, Derwood, MD 20855

BBB Business Reviews may not be reproduced for sales or promotional purposes.


At Your Door Floor Store is a unique floor store, offering two ways to shop for your flooring needs. There are thousands of samples available in the Shaw aligned Design Center or utilize their shop at home service, where they bring the samples to you. The Design Center features products from over 25 manufacturers, featuring all styles of floor covering, like hardwood flooring, laminate flooring, luxury vinyl plank, luxury vinyl tile, sheet vinyl, ceramic tile, porcelain, bamboo, cork, carpet, and Hunter Douglas window treatments to compliment whatever floor you choose. The Mobile showroom is packed with several thousand samples of all styles and varieties of floor covering. At Your Door Floor Store not only measure your project, theypresent the product offerings that best fit your scope of work and budget. This is done in the comfort of your own home. Contact them now for your free, no obligation in home consultation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that At Your Door Services LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for At Your Door Services LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on At Your Door Services LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 16, 2009 Business started: 11/21/2007 in MD Business started locally: 11/21/2007 Business incorporated 11/21/2007 in MD
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Labor, Licensing and Regulation (DLLR)-MD
500 N. Calvert Street, Room 308, Baltimore MD 21202
Phone Number: 410-230-6231
The number is 104416.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jeff Shipe, President Mr. Christopher Shipe, GM
Contact Information
Principal: Mr. Jeff Shipe, President
Business Category

Floors - Hardwood Hardwood Floor Maintenance Tile Sales Resilient & Vinyl Flooring Floor Coverings & Installation Floors - Laminate Carpet & Rug Dealers - New Carpet & Rug Repair Floor Laying, Refinishing & Resurfacing Floor Laying, Refinishing & Resurfacing Floor Waxing, Polishing & Cleaning

Products & Services

At Your Door Services LLC sells the following brand(s): American Olean , Armstrong, Beaulieu, Bliss, Bruce, Daltile, Earthwerks, Hallmark, Impressions, Interceramic , IVC, Marazzi, Shaw, Southwind carpets, Triangulo , WeCork, Wellmade Bamboo

At Your Door Services LLC offers the following product(s): Bamboo, Carpet, Ceramic Tile, Cork, Hardwood, Laminate, Luxury Vinyl Tile, Porcelain tile, Vinyl, Window Treatments

Method(s) of Payment



Alternate Business Names
At Your Door Floor Store

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.