BBB Business Review

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BBB Accredited Business since

Seneca One Finance, Inc

Phone: (301) 913-9131 View Additional Phone Numbers 7920 Norfolk Avenue Ste 300, Bethesda, MD 20814 http://www.senecaone.com View Additional Web Addresses


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Description

According to information provided by the company, Seneca One Finance, Inc. provides financial services for structured settlement and lottery prize funds through its wholly owned subsidiaries:  Seneca One, LLC, Freedom First Capital, LLC and Lump Sum Capital, LLC.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Seneca One Finance, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Seneca One Finance, Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 11 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

11 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Seneca One Finance, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 18, 2002 Business started: 01/01/2002 in MD Business incorporated 01/03/2002 in MD
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Labor, Licensing and Regulation (DLLR)-MD
500 North Calvert Street, Suite 402, Baltimore MD 21202
http://www.dllr.state.md.us/finance
Phone Number: 410-230-6100
Fax Number: 410-333-0475
finreg@dllr.state.md.us
The number is 1054.

Department of Labor, Licensing and Regulation (DLLR)-MD
500 North Calvert Street, Suite 402, Baltimore MD 21202
http://www.dllr.state.md.us/finance
Phone Number: 410-230-6100
Fax Number: 410-333-0475
finreg@dllr.state.md.us
The number is 1103.

Type of Entity

Corporation

Business Management
Mr. Doyle Chisholm Esq., Associate General Counsel Mr. Mike Croxson, President Ms. Cindy Azzara, CFO Rod Boddie
Contact Information
Principal: Mr. Doyle Chisholm Esq., Associate General Counsel
Principal: Mr. Mike Croxson, President
Business Category

Financial Services

Alternate Business Names
Freedom First Capital LLC Lump Sum Capital, LLC Seneca One, LLC Structured Settlement Processing Group
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.