Business ProfileforArcadia

Not even a 1 star. The company sends out sales reps who come onto our property, no solicitation posted, go around the building and try to gain access into our secured buildings by saying they are locked out or a delivery driver. They are aggressive, rude, pushy and unprofessional. All of our residents are told to call the county police to have them removed from the property.

Hi JB, we’re sorry to hear of your experience and would be glad to make it right. Arcadia currently has active representatives on the ground in states around the U.S. where homeowners are eligible for Community Solar. Each state has its own program and each member that signs up with Arcadia in these eligible areas has the opportunity to receive savings on their monthly utility bill. There are no sign-up or cancellation fees. The process to receive savings on their monthly utility bill is as simple as signing up with Arcadia. Once their solar project starts producing power, the member starts receiving savings. Arcadia does everything it can to be clear and transparent with our customers and prospective customers. We are sorry to hear about your experience with one of our representatives and we appreciate your feedback as we’re always looking for more ways to improve our customer communications, as well as sign up experience. We have escalated this sales feedback to the appropriate party. To discuss further, you are welcome to reach out over email at ******************* or to give us a call at ************ from 9am to 7pm EST, Monday through Friday. All the best.