BBB Business Review

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BBB Accredited Business since

The Agency, Inc

Phone: (301) 649-4823 View Additional Phone Numbers 8639B 16th St # 299, Silver Spring, MD 20910 View Additional Email Addresses http://www.theagencyinc.net


Click for BBB Rating on The Agency, Inc

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Agency, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for The Agency, Inc. BBB Serving Central Virginia has the full report as that BBB handles all complaints for The Agency, Inc.


Additional Information

BBB file opened: August 21, 2002 Business started: 10/01/1979 in MD Business started locally: 10/01/1979 Business incorporated 05/21/1998 in MD
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of State Police (MSP)-MD
Support Services Bureau - Licensing Division, 1111 Reisterstown Road, Pikesville MD 21208
http://www.mdsp.org/Organization/SupportServicesBureau/LicensingDivision.aspx
Phone Number: 410.653.4500
Fax Number: 410.653.5441
msp.licensing@maryland.gov
The number is 106-2340.

Metropolitan Police Department(MPD)-DC
2000 14th Street NW 3rd Floor, Washington DC 20009
http://mpdc.dc.gov/node/141272
Phone Number: 202-671-0500
Fax Number: 202-673-7418
The number is 0813.

Type of Entity

Corporation

Business Management
Mr. John B Lopes, President
Contact Information
Principal: Mr. John B Lopes, President
Business Category

Detective Agencies Investigators Security Systems Consultants

Alternate Business Names
The Agency Private Detectives, Inc
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.