BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Debt Settlement Group, Inc

Find a Location

Phone: (800) 395-5353 View Additional Phone Numbers 13017 Wisteria Drive, #443, Germantown, MD 20874 View Additional Email Addresses http://www.debtrx.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Freedom from debt. Debt relief services from Debt Rx. Debt RX reviews. Debt Negotiation, Credit Counseling, Consolidation Loans. 


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Debt Settlement Group, Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Debt Settlement Group, Inc
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 6

Additional Information

BBB file opened: November 07, 2003 Business started: 01/01/1998 in MD Business incorporated 10/07/2003 in MD
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Labor, Licensing and Regulation (DLLR)-MD
500 North Calvert Street, Suite 402, Baltimore MD 21202
http://www.dllr.state.md.us/finance
Phone Number: 410-230-6100
Fax Number: 410-333-0475
finreg@dllr.state.md.us
The number is 15-11.

Type of Entity

Corporation

Business Management
Mr. Pat Cannon, President Mr. Davis Franks, Operations Manager
Contact Information
Principal: Mr. Pat Cannon, President
Customer Contact: Mr. Davis Franks, Operations Manager
Business Category

Debt Relief Services Credit & Debt Counseling Credit - Debt Consolidation Services

Products & Services

Debt Settlement Group, Inc sells the following brand(s): credit counseling, debt negotiation, debt settlement

Debt Settlement Group, Inc offers the following product(s): credit counseling, debt negotiation, debt settlement

Refund and Exchange Policy
No upfront fees. If business doesn't obtain results, consumer doesn't pay. 
Alternate Business Names
Debt RX DSG Associates
Industry Tips
DEBT CONSOLIDATORS
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.