BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for AmericanBillpay.org include:
- BBB concerns with the industry in which this business operates
- BBB does not have sufficient information to determine how long this business has been operating
- 9 complaints filed against business
- Failure to respond to 9 complaints filed against business
- Government action(s) against business
- BBB does not have sufficient background information on this business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||9|
Additional Complaint Information
The web site for American Bill Pay represents itself as an organization that dispenses grants to assist consumers with bill payments, and indicates that there is a service fee of an un-named amount due if the grants are awarded. The fees are to be sent via Western Union wire services. Consumers advise that the fee, revealed in the interaction, amounts to approximately a thousand dollars.
The Better Business Bureau advises that consumers consider that the organization has no known location, only a Post Office Box address, which is a likely mail forwarding device. Sending funds/payment of any type to an unknown party via wire service is a very risky act. Government grants are not administered in this way, and sites that claim to be distributing grants of that type should have information that can be verified through independent sources.
Business ManagementAttn. Owner
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