BBB Business Review
BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Intersections, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Intersections, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 51 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||18|
|Total Closed Complaints||51|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Business ManagementMr. Michael Stanfield, CEO
Credit Reporting Agencies Credit Services Financial Services Credit Cards - Protection Service
Alternate Business NamesAsset Recovery Bureau Auto Savings Network Card Protection Services Citi Credit Monitoring Inc. Credit Notify Credit Notify Service CreditComm Services Creditinform Creditinform - Powered by Equifax Identity Advisor Identity Guard Identity Track Intersections Inc. ITAC - Identity Theft Assistance Center My Complete Profile Personal Registry Privacy Advantage Profile Protect
Intersections Inc. is the provider of credit monitoring for a number of the major financial organizations in the United States, including Business CreditAware for American Express card members. Some consumer customers report that offerings for credit reports and credit monitoring services are unclear. Consumers should always take the time to review details of services when they enroll.