BBB Business Review

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This Business is not BBB accredited

First Choice Credit

Additional Locations

Phone: (800) 211-3506 View Additional Phone Numbers 2 Penn Center Plaza, Suite 200, Philadelphia, PA 19102


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for First Choice Credit include:

  • Failure to be transparent about ownership, location, or products/services offered

Factors that raised the rating for First Choice Credit include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

Consumers have called the Bureau informing that they have sent the company $249 for a credit card that would be sent within days to their homes. Consumers have indicated that they have not received the credit cards and that calls to the company's customer service lines are either unanswered, not returned, or answered with a message indicating that the voice mailbox is full or that staff is sick and cannot take the calls.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on First Choice Credit
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 26, 2002
Business Category

Credit Cards & Plans

Alternate Business Names
American Securities EMID Freeline Marketing Guardian Info Services Informed Consumer Group
Additional Information

On April 30, 2002, Bureau staff visited 2 Penn Center Plaza, Suite 200. The establishment at that location is called American Executive Centers which is a private company that handles office support work. Staff of the American Executive Centers informed Bureau personnel that they accept mail at that location for First Choice Credit but that this company has no staff assigned to that location. Some consumers who have called the Bureau have indicated that First Choice Credit has identified itself as a member of the Better Business Bureau of Eastern Pennsylvania. First Choice Credit is not a member of the BBB of Eastern PA.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.