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          Aircon Service Company, Inc. has 1 locations, listed below.

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            Business ProfileforAircon Service Company, Inc.

            Industrial Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/16/2012

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This company is a heating contractor offering commercial and industrial heating and A/C service.

            Business Details

            BBB File Opened:
            11/13/2006
            Years in Business:
            38
            Business Started:
            2/15/1986
            Business Incorporated:
            3/2/2009
            Accredited Since:
            11/16/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of PA017635 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 7/5/2025.

            These agencies may include:

            Office of the Attorney General-PA

            Strawberry Square, 14th Floor

            Harrisburg PA 17120

            (800) 441-2555

            http://www.attorneygeneral.gov

            Type of Entity:
            Corporation
            Business Management
            • Mr. Anthony Cook, Partner
            • Mr. Craig Allen, Partner
            Contact Information

            Principal

            • Mr. Craig Allen, Partner

            Customer Contact

            • Mr. Anthony Cook, Partner
            • Mr. Craig Allen, Partner
            Additional Contact Information

            Fax Numbers

            • (570) 799-9571
              Primary Fax

            Phone Numbers

            Website Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/26/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Hired the company in May of 2022 for a repair on a ductless AC unit. Business came to the residence, employee who arrived was confident he could fix it and needed a circuit board. When he came back to fix it, he was cutting the circuit board to make it fit. Asking me for lighter fluid to burn the board. After not succeeding we were told we needed another board and was told he was ordering the right board and would return. We tried to get in touch with ***** (supposedly owner) from June through October with no responses or return calls. Finally got through to the company and was told we have the parts and will schedule in the spring since now we've 6 months and its winter. Called in February of 2023 scheduled for April with confirmation of the parts. Called 48hrs prior to appointment to confirm the time they would arrive. Was then told they didn't have the parts any longer which apparently were in hand in October? Now all of a sudden are missing?? And these parts are no longer available. The employee they had sent to fix this was sitting in our driveway with towels over his windows of the work van for hours and would come back in our house visibly under the influence. Was told this employee no longer works for them and they don't know where our parts went. After 1 year of dealing with this we hired another company who came out today and told us  these parts are actually available and able to be ordered, they also confirmed the wires on the unit were put back together wrong from when Aircon was here. ***** was nothing but unprofessional throughout the entire year long process, avoiding phone calls, not returning calls. All we have asked for the original boards back that they took from our unit but were told they don't know where they are. So they took parts off our unit and cant answer where they are. At this point I don't understand how a company like this can operate and continue to advertise an A+ rating
            Read More

            Customer Reviews

            0 Customer Reviews

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