BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Penn Credit Corporation

Phone: (717) 238-7124 Fax: (717) 238-0901 View Additional Phone Numbers 916 South 14th Street, Harrisburg, PA 17104 View Additional Email Addresses http://www.penncredit.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Penn Credit Corporation include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 155 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

155 complaints closed with BBB in last 3 years | 40 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 127
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 22
Total Closed Complaints 155

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Penn Credit Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: September 17, 1991 Business started: 01/01/1987 in PA Business started locally: 01/01/1987 Business incorporated 01/01/1987 in PA
Type of Entity

Corporation

Business Management
Mr. Donald Donagher Mr. Tim Foley, Collections Manager Mr. Thomas Perrotta, Vice President of Compliance
Contact Information
Principal: Mr. Donald Donagher
Principal: Mr. Tim Foley, Collections Manager
Customer Contact: Mr. Thomas Perrotta, Vice President of Compliance
Business Category

Collection Agencies

Alternate Business Names
C.C.C. Central Credit Control Degarcia Donald C. Donagher, Jr.
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Federal Trade Commission (FTC)-Federal 600 Pennsylvania Avenue, N.W., Washington DC 20580 Phone Number: 202-326-2222 http://www.ftc.gov

Pennsylvania Attorney General-Harrisburg Strawberry Square 14th Floor, Harrisburg PA 17120 Phone Number: 717-787-9707 Fax Number: 717-787-1190 http://www.attorneygeneral.gov

Additional Information

This company encourages consumers to contact them directly by calling Tim Foley, Collections Manager at 800-900-1385, 800-842-2899 or tim.foley@penncredit.com. 

Industry Tips
DEBT COLLECTION
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.