BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for N.C.O. Group include:
- Government action(s) against business
Factors that raised the rating for N.C.O. Group include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 718 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||202|
|Total Closed Complaints||718|
Type of Entity
Business ManagementMr. Thomas Erhardt, President Mr. Thomas Arnst, Secretary Ms. Cathy Burgard, Consumer Affairs - Team Lead Kristi Knopf, Consumer Affairs Team Lead
Alternate Business NamesCRW Financial Inovision Marlin Integrated Capital Medclear Medclr N.C.O. Financial Systems, Incorporated OSI Collections
Complaint activity has alleged problems with debt collection tactics and accounting. The company responded to the complainants by closing the matter and returning its files to the original collector. Assetcare is a separately licensed company from N.C.O. Financial. Consumers requesting additional information or would like to file a complaint should visit the Atlanta BBB website at www.atlanta.bbb.org or call (404) 766-0875.