BBB Business Review

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This business is not BBB accredited.

Allianceone Receivables Management, Incorporated

Find a Location

Phone: (215) 354-5500 Fax: (215) 396-7255 View Additional Phone Numbers 4850 Street Road  Suite 300, Trevose, PA 19053 http://www.allianceoneinc.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Allianceone Receivables Management, Incorporated include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 154 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

154 complaints closed with BBB in last 3 years | 32 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 112
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 42
Total Closed Complaints 154

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Allianceone Receivables Management, Incorporated
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: December 05, 2001 Business started: 03/05/1999 in DE Business incorporated 03/05/1999 in DE
Type of Entity

Corporation

Business Management
Mr. Timothy Casey, President/CEO Mr. Roy Buchholz, SVP of Compliance Ms. Carol Ezell, Compliance Officer Mr. Harry Neevenberg, Vice President/CFO
Contact Information
Principal: Mr. Timothy Casey, President/CEO
Customer Contact: Ms. Carol Ezell, Compliance Officer
Business Category

Collection Agencies

Alternate Business Names
AllianceOne
Additional Tradenames, Addresses & Phone Numbers

This company has a consumer hotline, (800) 858-4472, that is available from 8 am to 5:30 pm CST.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.