BBB Business Review

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BBB Accredited Business since

Solid Flue Chimney Savers

Phone: (800) 627-3583 40D N Water St, Lititz, PA 17543

BBB Business Reviews may not be reproduced for sales or promotional purposes.


National Chimney Lining Franchise

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Solid Flue Chimney Savers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Solid Flue Chimney Savers include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

According to information supplied by the company, SOLID FLUE CHIMNEY SAVERS began business in September 1990. Mr. Clifford Ellis is the President. The company provides cleaning, lining and restoration, masonry restoration, venting diagnostics, proper flue sizing & fire place construction. The Bureau opened its file in May l992. Our file experience shows that this company has a satisfactory record with the Bureau. The Bureau has received no customer complaints within the last three years. This company is a member of the Better Business Bureau. The Better Business Bureau does not endorse, recommend or disapprove of any product, service or company.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Solid Flue Chimney Savers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 21, 1992 Business started: 09/26/1990 in PA
Type of Entity

Sole Proprietorship

Business Management
Mr. Mark Federer, President Ms. Lucy Ellis, Secretary
Contact Information
Principal: Mr. Mark Federer, President
Business Category

Chimney Builders & Repair


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.