Business ProfileforRTA Cabinet Store

We originally placed in order with RTA cabinet store through a designer in Dec. 2022. This was for over $27,000. The designer did not inspect the cabinets within 48 hrs. The designer later left our kitchen remodel job. When we began building our cabinets, over half were damaged. Even though the cabinets were shipped to our home, shipped under our name, I had a cabinet list, and an exact amount spent, RTA would not help us. We were forced to rebuy 14 cabinets for over $5,000 when all of them should have been under warranty/claims. About 20 could have been reordered, but we could only afford to replace 14. When the 14 were sent, 7 were damaged (cracked, bad paint, dents, etc). We filed a claim for 7 cabinets to be replaced. 7 were resent, 6 were damaged. Filed another claim. Supposedly 6 were to be sent. They sent 4, 2 were missing. Had to file another claim. Reached out multiple times that this is not normal, ethical, or of sound business practice. They are sending damaged goods without concern and then forcing the consumer to deal with it. They said they inspect them and they don't. I have asked for a credit. They offered $200. They said they gave me "35%" off my $5000 order when in fact they over inflate their prices then offer mark downs. They also know how much I spent in Dec. 2022 that they wouldn't help me with. No one cares at this business. I want my money back, or at least most of it. My kitchen is ruined because of them, and I am going to be forced to source cabinets elsewhere. Them forcing you to file claim after claim after claim is insane. They don't care that the cabinets are all damaged to begin with. They are selling a horribly poor product. I have uploaded the most common types of damaged we encounter at every order.