BBB Accredited Business since

Broadview Advisors & Company, Inc.

Phone: (240) 425-7465 Fax: (800) 317-0326 View Additional Phone Numbers 8700 Georgia Ave Ste 401, Silver Spring, MD 20910 http://www.bbahq.com View Additional Web Addresses


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Broadview Advisors & Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Broadview Advisors & Company, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Broadview Advisors & Company, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 03, 2012 Business started: 01/18/2011 in MD Business started locally: 01/18/2011 Business incorporated: 01/18/2011 in MD
Type of Entity

Corporation

Business Management
Mr. Akinyemi Jelenke, President/CEO
Contact Information
Principal: Mr. Akinyemi Jelenke, President/CEO
Business Category

Business Consultants Information Technology Services Management Consultants Payroll Service Taxes - Consultants & Representatives Accounting Services

Alternate Business Names
Broadview Business Advisors, Inc.

Additional Locations

  • 8700 Georgia Ave Ste 401

    Silver Spring, MD 20910 (800) 317-0927 (240) 425-7465 (240) 491-9145

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/6/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: broadview business advisors inc through **. ******** ******* contrated with my company ,******'s ******* ********,llc to provide complete tax ******** to include both personal and business income tax preparation for 2012, tax advising ********, complilation report for 2012 for ******'s ******* ********, assistance with tax issues with the irs concerning the business taxes for 2011, and completing monthly tax expense reports, and profit and loss reports. we paid as a downpayment one half of the fee charged for these ******** and have submitted all tax documents to broadview to complete everything listed above but w have been unable to reach broadview or ** ******* .

Business Response:

I met with **. ****** ***** on 7/22/2013 and she's interetsed in withdrawing this complaint. This complaint was due to miscommunication between both parties.

The issue has been resolved and everything is fine as both parties continues their business relationship. she's interested in WITHDRAWING this complaint.

I also to **. ****** ***** on spoke on 7/25/2013 and she tried withdrawing the complaint online but could not access the portal for that. Kindly contact her at *******************

****** ****** *****
21106 tall cedar way
Germantown , MD 20876
Daytime Phone: ###-###-####
Evening Phone: ###-###-####;
Cell: ###-###-####
Fax: ###-###-####
E-mail:
*******************

Thanks