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Find a Location

Renu Solar & Roofing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRenu Solar & Roofing

    Solar Energy Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.43/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    30 complaints closed in last 3 years

    16 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/10/2013

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Solar Panel & Roofing Installation

    Products & Services

    Solar Panels, Solar Inverters, Solar Battery Storage, Roof Replacement

    Business Details

    Location of This Business
    2900 Sycamore St, Harrisburg, PA 17111-1303
    BBB File Opened:
    6/18/2013
    Years in Business:
    13
    Business Started:
    3/5/2011
    Business Incorporated:
    9/10/2012
    Accredited Since:
    2/10/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PA095144 for this business, issued by Office of the Attorney General-PA. The expiration date of this license is 10/30/2024.

    These agencies may include:

    Office of the Attorney General-PA

    Strawberry Square, 14th Floor

    Harrisburg PA 17120

    (800) 441-2555

    http://www.attorneygeneral.gov

    BBB records show a license number of 113378 for this business, issued by DLLR's Division of Occupational and Professional Licensing-MD

    These agencies may include:

    DLLR's Division of Occupational and Professional Licensing-MD

    500 N Calvert St Rm 301

    Baltimore MD 21202

    (410) 230-6309

    http://www.dllr.state.md.us

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Adam Thau, Owner
    • Mr. Matt Henderson, Company Contact
    Contact Information

    Principal

    • Mr. Adam Thau, Owner
    • Mr. Matt Henderson, Company Contact

    Customer Contact

    • Mr. Adam Thau, Owner
    • Mr. Matt Henderson, Company Contact
    Additional Contact Information

    Fax Numbers

    • (855) 888-3662
      Primary Fax

    Email Addresses

    Customer Complaints

    30 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I hired Renu to install solar panels, fix my chimney, and trim a tree in my yard in July of 2022. I paid them around $26k to do this. They came and installed the solar panels, and they told me on March 8th that the panels were turned on. After a few months of higher than usual electric bills, I looked into it, and found out that the panels have never produced any electricity. I have been calling an emailing them, but they are making no effort to fix the problem. They have never sent anyone out here to look into it, and there is no plan to get the panels working. They keep telling me that they will "follow up," but then weeks go by, and nothing happens. Meanwhile, I am still paying full electric bills, but also have to pay the loan for the panels.They also never fixed the chimney and never trimmed the tree. I have tried for months to get them to schedule the work to be done, but they just will not do it. They will tell me that someone will reach out to schedule it, but no one ever does.

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Steven A

    1 star

    04/12/2024

    Do not use ReNu unless you want to wait 2x the estimated time they give you, have a bunch of hassles, want to wait 9+ months to get referral bonuses/money owed back to you, etc. They also rename their business every few years and change ******** pages to avoid all the negativity. I left multiple negative reviews over this process and they conveniently got a new ******** page in February 2024. Currently on month 11 and cant use my panels. Ive made 6 loan payments PLUS normal electric bills because of this. So, for now, Im thousands of dollars out of pocket for a product that is offering negative benefits.

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