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          Find a Location

          The Mattress Factory, Inc. has 9 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • The Mattress Factory, Inc.

              4929 Cottman Ave Philadelphia, PA 19135-1431

              BBB Accredited Business

            • The Mattress Factory, Inc.

              344 N Pottstown Pike Exton, PA 19341-2220

              BBB Accredited Business

            • The Mattress Factory, Inc.

              2019 E Lincoln Hwy Langhorne, PA 19047-3037

              BBB Accredited Business

            • The Mattress Factory, Inc.

              730 Baltimore Pike Springfield, PA 19064-3031

              BBB Accredited Business

            • The Mattress Factory, Inc.

              765 Bethlehem Pike Montgomeryville, PA 18936-9602

              BBB Accredited Business

            Business ProfileThe Mattress Factory, Inc.

            Mattress
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            4929 Cottman Ave

            Philadelphia, PA 19135-1431

            Get Directions
            Visit Website
            Email this Business
            (888) 674-9261

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            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/24/2011

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company sells mattresses, adjustable beds, box springs and foundations.  It also sells accessories such as pillows, mattress protectors and bed frames.

            Products & Services

            Mattresses, Mattress in a Box, Adjustable Beds, Mattress Protectors, Pillows, Bed Frames, Box Springs

            Business Details

            This is a multi-location business.

            Find a Location

            The Mattress Factory, Inc. has 9 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • The Mattress Factory, Inc.

                4929 Cottman Ave Philadelphia, PA 19135-1431

                BBB Accredited Business

              • The Mattress Factory, Inc.

                344 N Pottstown Pike Exton, PA 19341-2220

                BBB Accredited Business

              • The Mattress Factory, Inc.

                2019 E Lincoln Hwy Langhorne, PA 19047-3037

                BBB Accredited Business

              • The Mattress Factory, Inc.

                730 Baltimore Pike Springfield, PA 19064-3031

                BBB Accredited Business

              • The Mattress Factory, Inc.

                765 Bethlehem Pike Montgomeryville, PA 18936-9602

                BBB Accredited Business
              Headquarters
              4929 Cottman Ave, Philadelphia, PA 19135-1431
              Email this Business
              BBB File Opened:
              12/3/2002
              Years in Business:
              24
              Business Started:
              10/30/1999
              Business Started Locally:
              10/30/1999
              Business Incorporated:
              10/1/1999
              Accredited Since:
              8/24/2011
              Type of Entity:
              Corporation
              Business Management
              • Mr. James Conway, Vice President
              • Mr. Andres Ramos, Vice President/General Manager
              • Mr. Christopher Conway, President
              Contact Information

              Principal

              • Mr. James Conway, Vice President

              Customer Contact

              • Mr. Christopher Conway, President
              Additional Contact Information

              Fax Numbers

              • (610) 544-1700
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Shopping for a mattress? Do your research

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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              Customer Reviews

              3 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              barbara n

              09/06/2023

              I visited the Deptford NJ location on 7/4/23, for the holiday sale. Only one salesperson was working. I spent 3 hours in the store and another hour the next day, to choose a mattress. Much of the first 3 hours was because the one salesman had to wait on multiple customers, himself. I purchased a mattress. Before it was delivered, I had to call multiple times to ask for a copy of the warranty, so I could order an appropriate base, before the mattress was delivered. When I finally got the salesman on the phone -- I was told he was the OLNY person I could talk to -- he got angry at me, bullied me, cancelled my sale (against my wishes), and further said that if I wanted a refund for the sale that he cancelled, I had to bring in my receipt back to the store but ONLY when HE was working. There was NO ONE else to talk to, to address his abhorrent behavior, which I have recorded on audio. There is no company phone number or email address, nothing, for this "family owned company." Awful.
              Read 2 More Customer Reviews

              Local BBB

              BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

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