BBB Business Review
This Business is not BBB accredited
American BankFind a Location
Phone: (301) 572-3740 Corporate Office: 9001 Edmonston Road, Suite 100, Greenbelt, MD 20770
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for American Bank include:
- 16 complaints filed against business
- Length of time business has taken to resolve complaint(s)
Factors that raised the rating for American Bank include:
- Length of time business has been operating.
- Response to 16 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||12|
|Total Closed Complaints||16|
Type of Entity
Business ManagementMs. Katie Diehl, Vice President of Compliance Ms. Joy Kramer, Head of Compliance Mr. Michael Storm, CFO
Banks Mortgage Bankers