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BBB Accredited Business since

Quadratec, Inc.

Phone: (610) 701-3336 Fax: (610) 701-2402 View Additional Phone Numbers 1028 Saunders Ln, West Chester, PA 19380 View Additional Email Addresses http://www.quadratec.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company provides parts and accessories for jeep truck and SUVs

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Quadratec, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Quadratec, Inc. include:

  • 21 complaint(s) filed against business

Customer Complaints Summary Read complaint details

21 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 6
Billing/Collection Issues 1
Delivery Issues 4
Guarantee/Warranty Issues 2
Problems with Product/Service 8
Total Closed Complaints 21

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Quadratec, Inc.
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 6

Additional Information

BBB file opened: December 14, 1992 Business started: 05/01/1990 in PA Business incorporated 06/04/1990 in PA
Type of Entity


Business Management
Mr. John Stewart, President Mr. Frank Wosczyna, Customer Service Manager
Contact Information
Principal: Mr. John Stewart, President
Customer Contact: Mr. Frank Wosczyna, Customer Service Manager
Business Category

Auto Parts & Supplies - New Internet Shopping Mail Order & Catalog Shopping

Alternate Business Names
ACME Jeep Parts Quadratec SuperTruck Essentials

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.