BBB Business Review

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This business is not BBB accredited.

Peoples Commerce, Incorporated

Phone: (484) 344-5303 View Additional Phone Numbers 1001 West Ridge Pike, Conshohocken, PA 19428 View Additional Email Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Peoples Commerce, Incorporated include:

  • 1 complaint(s) filed against business that were not resolved

Customer Complaints Summary Read complaint details

34 complaints closed with BBB in last 3 years | 24 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 6
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 24
Total Closed Complaints 34

Additional Complaint Information

Complaints filed with the BBB allege that the company is offering credit restoration by virtue of the consumer's purchasing an automobile and making timely payments. This company also owns the finance company.  Consumers allege automobiles are not drivable and/or customer service does not assist with consumer issues regarding repair that then lead to the consumer not making payments for the vehicle.  Once payments stop, the company repossesses the vehicle.  The company often responds to complaints by explaining contract terms and conditions, offering to fix the vehicle or negotiating with the consumer for a comparable substitute vehicle.

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Peoples Commerce, Incorporated
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 5

Additional Information

BBB file opened: April 07, 2008 Business started: 09/11/2006 in PA Business started locally: 09/11/2006 Business incorporated 09/11/2006 in PA
Type of Entity


Business Management
Mr. Dean Cafiero, Owner Mr. Robert Austin, Operations Manager
Contact Information
Customer Contact: Mr. Robert Austin, Operations Manager
Principal: Mr. Dean Cafiero, Owner
Related Businesses
DTC Corporation
Business Category

Auto Dealers - Used Cars

Alternate Business Names
Drive Here
Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Pennsylvania Attorney General-Philadelphia 21 South 12th Street, 2nd Floor, Philadelphia PA 19107 Phone Number: 800-441-2555 (Pennsylvania Residents)

Additional Information

The company contacted the BBB regarding the separation of its files from Peoples Commerce, Inc. and  The company stated that Peoples Commerce, Inc. serviced vehicles and provided customer service for these vehicles in addition to providing financing and that was simply a marketing company.  Both companies are owned by the same person.  After investigation, the BBB determined that the entities could not be separated because the website does not differentiate between the companies and purports to be a finance company company for consumers with low or bad credit.  The BBB conducted a driveby of the address of record and saw a used car lot with no mention of a marketing company or differentiation of companies.  The BBB investigation could not find any record of Peoples Commerce, Inc as a separate and distinct company registered in the State of PA doing business as a used car sales dealer.  Although the company disagrees with the BBB's decision, it has not provided requested information to date in order to further the investigation.  At this time the BBB believes that is a used car sales dealership and Peoples Commerce, Inc. is the name provided to consumers as the financing company. 

Industry Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.