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Peoples Commerce, Incorporated

Phone: (484) 344-5303 View Additional Phone Numbers 1001 West Ridge Pike, Conshohocken, PA 19428 View Additional Email Addresses http://www.peoplescommerce.com

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BBB Accreditation

This business is not BBB accredited.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.


Customer Complaints Summary Read complaint details

57 complaints closed with BBB in last 3 years | 13 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 14
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 40
Total Closed Complaints 57

Additional Complaint Information

Complaints filed with the BBB allege that the company is offering credit restoration by virtue of the consumer's purchasing an automobile and making timely payments. This company also owns the finance company.  Consumers allege automobiles are not drivable and/or customer service does not assist with consumer issues regarding repair that then lead to the consumer not making payments for the vehicle.  Once payments stop, the company repossesses the vehicle.  The company often responds to complaints by explaining contract terms and conditions, offering to fix the vehicle or negotiating with the consumer for a comparable substitute vehicle.

Additional Information

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BBB file opened: April 07, 2008 Business started: 09/11/2006 in PA Business started locally: 09/11/2006 Business incorporated: 09/11/2006 in PA
Type of Entity

Corporation

Business Management
Mr. Dean Cafiero, Owner Steve Smith, Collections Manager
Contact Information
Principal: Mr. Dean Cafiero, Owner
Customer Contact: Steve Smith, Collections Manager
Related Businesses
DTC Corporation
Business Category

Auto Dealers - Used Cars

Alternate Business Names
Drive Here DriveHere.com
Additional Information

The company contacted the BBB regarding the separation of its files from Peoples Commerce, Inc. and DriveHere.com.  The company stated that Peoples Commerce, Inc. serviced vehicles and provided customer service for these vehicles in addition to providing financing and that Drivehere.com was simply a marketing company.  Both companies are owned by the same person.  After investigation, the BBB determined that the entities could not be separated because the DriveHere.com website does not differentiate between the companies and purports to be a finance company company for consumers with low or bad credit.  The BBB conducted a driveby of the address of record and saw a used car lot with no mention of a marketing company or differentiation of companies.  The BBB investigation could not find any record of Peoples Commerce, Inc as a separate and distinct company registered in the State of PA doing business as a used car sales dealer.  Although the company disagrees with the BBB's decision, it has not provided requested information to date in order to further the investigation.  At this time the BBB believes that Drivehere.com is a used car sales dealership and Peoples Commerce, Inc. is the name provided to consumers as the financing company. 

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