BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that Chapman Ford of Lancaster meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Chapman Ford of Lancaster include:
- 7 complaint(s) filed against business
Factors that raised the rating for Chapman Ford of Lancaster include:
- Length of time business has been operating
- Response to 7 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
These agencies may include:
Bureau of Professional & Occupational Affairs (BPOA)-PA
PO Box 2649, Harrisburg PA 17105
Phone Number: 717-783-1404
Fax Number: 717-705-5540
The number is 856410.
Type of Entity
Business ManagementMr. Raymond V.J. Garraffa, President Ms. Shirley Davies, Controller Mr. Norm Eshleman, Controller
Auto Dealers - Used Cars Auto Dealers - New Cars