Business ProfileforVinart Dealerships

On January 10, 2023 I went to pick up my honda from the service department and spoke ************************'s. She gave me my keys and repair order and I went to drive home. When I went to start the truck, the battery was completely dead so I tried to jump start it. When I opened the hood, I noticed the fusebox cover was missing and I couldn't get the truck to start. I also inspected the Ridgeline safety recall repair and found that it was a botched attempt of a structural repair to a unibody frame. I expressed my concern to *******'* and asked to see the welding certificate of the person that did the repair. She stated that she was sorry for the inconvenience, she didn't know if the person had a certificate and that she would let her manager know of the situation. She also stated that she would locate or replace the fuse box cover. I received a text message from the dealership the following Monday that the truck was done. On January 20, 2023 I went for the second time to pick up my truck to find that the battery was still dead, fuse box cover still missing and botched frame repair not corrected. *******'s was not there and I the advisor was *************************. ***** was extremely rude, he had told me that he had spike to *******'s on the phone and that I was lying about the fuse box cover and that the repair to the frame had been done. I was extremely offended that ***** had called me a lier and that I demanded to speak with his manager. I also told him that if he wanted to speak to me with in that manner that we should step out into the parking lot. He told me that his manager was not there. I told him to get any manager on the premise and after 20 minutes he came back and said that there was no one there. I demanded that he notate the repair order to reflect the need for a manager to call me and that nothing had been done to resolve the botched frame repair or the missing fuse box cover. This was not done. My truck is still there and it should be part of the Honda but back.